Emily Chau Email & Phone Number

Brisbane, QLD, AU

• Managed supplier relationships, resolving issues and improving supplier performance, leading to 2-day delivery for Brisbane metro warehouses and a decrease in quality issues.
• Assisted internal stakeholders in procuring items for projects via providing expert advice on procure to pay process and ensuring compliance with the QUU Purchasing procedures.
• Reduced discrepancy processing time to ensure goods are received and paid in a timely matter (weekly)
• Develop, written and presented training for team members and internal stakeholders.
• Undertake quality assurance activities to ensure accurate flow of data (systems such as contracts spend and supplier portal)
• Managed the sourcing of routine contracts (<$250,000) by undertaking a request for process, evaluating quotes, and negotiating pricing to ensure value for money is met.

• Participated in LEAN training, PDCA, Root cause analysis, 5S, 6 Stigma and continuous improvement training.
• Reduce inventory and supply chain processing time from eight days to same day.
• Completed training on supply chain management.
• Reduced prices and obtained company discounts on goods by improving supplier relationships.
• Ensure 90% DIFOT for inventory orders.
• Developed a new procurement process for company’s QMS for the AS9100 review.

• Managed a $1.5 million store while maintaining top 100/450 stores in KPIs.
• Assisted and managed a Top 8 store in Queensland.
• Ranked in the top quadrant of sales KPIs for FY2017
• Awarded highest presells for Q4 in FY2017
• Utilized strong interpersonal and communication skills to serve customers and resolve customer concerns efficiently.
• Supervised a team of 7-10 in inventory management functions and duties.

Westfield Garden City

Franchise: The Kase Worldwide. Subsidiary with EB Games Australia at Westfield Garden City

Brisbane, Australia

Brisbane, Australia

Temporary Graphic designer - Duties include helping and assisting with company's rebranding therefore including redesigning various materials for marketing, promotional purposes and designing print materials for overseas workshops

Brisbane, Australia

• Demonstrating knowledge on industry
• Managing transactions
• Managing Invoices and Balance Sheets
• Creating Templates
• Web Design – creating company emails
• Administrative responsibilities

Bachelor Of Business, International Business

Dean's List 2013 - Semester 1 Dean's List 2014 - Semester 1

Bachelor Of Fine Arts (B.F.A.), Interactive Visual Design

Diploma Of Management, International Business

Completion Of Grade 12

Obtained: QCE - Completion of Grade 12 Certificate II in Business