Emily Chau Email & Phone Number

Brisbane, Qld, Au

• Managed supplier relationships, resolving issues and improving supplier performance, leading to 2-day delivery for Brisbane metro warehouses and a decrease in quality issues. • Assisted internal stakeholders in procuring items for projects via providing expert advice on procure to pay process and ensuring compliance with the QUU Purchasing procedures.• Reduced discrepancy processing time to ensure goods are received and paid in a timely matter (weekly) • Develop, written and presented training for team members and internal stakeholders. • Undertake quality assurance activities to ensure accurate flow of data (systems such as contracts spend and supplier portal) • Managed the sourcing of routine contracts (<$250,000) by undertaking a request for process, evaluating quotes, and negotiating pricing to ensure value for money is met. • Ensuring supplier database is up to date and accurate for all business use. This includes accurate SOAs and conventional contracts are accessible to ensure best value for money option.Manage the expedite report for inventory and warehouse related goods.• Monitor and report on a range of purchasing activities including Purchase Orders, budgets and invoice payments. • Liaise with warehouse on stock levels, place orders, monitor and ensure the delivery of goods through to payment.• Assisted and taken part in setting up contracts with Procurement to ensure best value for money options.

• Participated in LEAN training, PDCA, Root cause analysis, 5S, 6 Stigma and continuous improvement training.• Reduce inventory and supply chain processing time from eight days to same day.• Completed training on supply chain management. • Reduced prices and obtained company discounts on goods by improving supplier relationships.• Ensure 90% DIFOT for inventory orders.• Developed a new procurement process for company’s QMS for the AS9100 review. • Exported data from ERP software to allow purchasing team to track long lead time goods, shortages, and milestones. • Saved over $1000 per shipment via sea freight to ensure goods arrived in time for production run.• Successfully negotiated extended payment terms, contracts, and company discounts from vendors • Running due diligence checks while onboarding suppliers and conducting annual supplier reviews• Managed over 50+ supplier: Categories ranging from electronic parts, modules, machined, injection molding, vacuum casting, stationery, packaging, and adhesives.• Saved company $100,000/yr. on electronic components by negotiating extended discounts with top key supplier. • Awarded ETHOS award for collaboration.• Reduced and improved processing time for non-compliance reports from 2 weeks down to 4 days for vendor returns, credit memos and replacements.

• Managed a $1.5 million store while maintaining top 100/450 stores in KPIs.• Assisted and managed a Top 8 store in Queensland.• Ranked in the top quadrant of sales KPIs for FY2017 • Awarded highest presells for Q4 in FY2017 • Utilized strong interpersonal and communication skills to serve customers and resolve customer concerns efficiently.• Supervised a team of 7-10 in inventory management functions and duties.• Ensure efficient store replenishment through the procurement requirement function. • Assigned work schedules and managed employee payroll.• Developed goal setting for teams.• Led and managed the recruitment process, induction and training of new staff • Managing profit and loss statements and extracting data into visual boards for stores to aim for targets. • Extracted data from POS and creating tables on key focus titles to ensure presell targets are met, cashflow, and traded in units. • Extract data from the POS systems to assist staff on KPIs, customer surveys, preowned and service add ons. • Organize and implement stocktake. • 100% compliance on alpha, daily and weekly counts • Awarded 95% inventory accuracy for Click and Collect orders.• Achieved an average of 20% profit margin every month.

Westfield Garden City

Franchise: The Kase Worldwide. Subsidiary with EB Games Australia at Westfield Garden City

Brisbane, Australia

Brisbane, Australia

Temporary Graphic designer - Duties include helping and assisting with company's rebranding therefore including redesigning various materials for marketing, promotional purposes and designing print materials for overseas workshops

Brisbane, Australia

• Demonstrating knowledge on industry • Managing transactions• Managing Invoices and Balance Sheets• Creating Templates• Web Design – creating company emails• Administrative responsibilities

Bachelor Of Business, International Business

Dean's List 2013 - Semester 1 Dean's List 2014 - Semester 1

Bachelor Of Fine Arts (B.F.A.), Interactive Visual Design

Diploma Of Management, International Business

Completion Of Grade 12

Obtained: QCE - Completion of Grade 12 Certificate II in Business