Usama Baig Email & Phone Number

Madagascar

• Responsible to lead DFS Architecture/ Planning team comprising of 7 resources.• Deliver a reliable, robust, secure, scalable, and agile future proof technology platform, that enables multifold transactional and business growth.• Assets forecasting, planning, and tracking along with budget planning in compliance to financial pre-requisites and business planning guidelines.• Responsible for overall architecture, performance and capacity for DFS ecosystem.

• Responsible for delivering key strategic projects along with modernization of platforms.• Supporting team members in Solution Design/Architecture and deliveries as a Senior resource within DFS Planning/Architecture team. • Responsible for overall architecture, performance and capacity for DFS ecosystem.

o Responsible for end to end solution delivery across MFS ecosystem ensuring security measures are incorporated.o Defining the overall technical architecture, solution and be responsible for translating functional requirements into solution across all channels.o Providing support to teams in project management, solution design, technical architecture and ensuring defined processes for service deliveries are met.

Major responsibility includes : Responsible for end to end solution delivery across MFS ecosystem ensuring security measures are incorporated.o Defining the overall technical architecture, solution and be responsible for translating functional requirements into solution across all channels.o Providing support to teams in project management, solution design, technical architecture and ensuring defined processes for service deliveries are met.

Islamabad

Major Responsibility Includes:o Responsible for change management on Easypaisa consumer facing digital channels (Apps , Portals , ESB) in close interaction and coordination with business and vendor on release and adhoc requirements.o Design, optimize, document and integrate business functionalities across mobile app and portals ensuring security measures are incorporated.o Defining the overall technical architecture, solution and be responsible for translating functional requirements into solution for mobile app.o Responsible for deployment of all changes in production environment according to change/ release management procedures. Major Projects:o Easypaisa iOS/Android App: Successfully launched Android/iOS app for Easypaisa subscribers providing services to subscriber base.o Merchant/Subscriber Portal: Adhoc requirements on portals providing services to Easypaisa retailers and subscribers.o ESB Implementation: Implementation of integration layer for internal and external systems to utilize/extend core platform.

Islamabad

Major Responsibility Includes:- Work with Financial Services team to manage requirements specification, determine solution approach, define solution scope, ensure quality of solution delivery and maintain the required artifacts.- Ensuring new services and updates in existing are done according to defined processes ensuring (but not limited to) Impact analysis, monitoring of services, Service Capacity/expansion management, operational processes & Training and handover to operations teams.- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions - Ensure Strong working knowledge of industry best practices eTOM, ITIL and quality management frameworks and implementation of these in the proposed solutions.- Good knowledge of banking technology solutions with good portfolio of mobile financial services projects.- Owner of service availability, capacity, supplier and it service continuity management processes and responsible for their corresponding audits.Major Projects:o ESB Implementation: Implementation of integration layer for internal and external systems to utilize/extend core platform. o OMO channel for Easypaisa: Successfully launched channel for other mobile operators to register and consume Easypaisa services.o NFC: Keeping in view the capacity needs for NFC application of MFS, I had managed completed NFC Hardware Upgrade project including new servers readiness and cutover into production. o Merchant Registration via Magic Box: Automating a manual process of merchant onboarding on Easypaisa through Magic Box channel.o Online Payment System: Miscellaneous customizations on Online Payments Platform enhancing features and fixing bugs.

Major Responsibilities Include:-Responsible for analyzing the functional requirements and proposing solutions for the requirements in the form of solution drafts.-Responsible for product design, development, integration & deployment according to proposed solution.-Identifying the deficiencies and proposing solutions and ideas to enhance performance of the existing and new applications.-Responsible for enhancements and modification on AdHoc projects.-Testing of product modules with QA teams and end user.Major Projects:-Corporate Bulk SMS: Web/Android based platform for Corporate Clients to broadcast bulk SMS, customer management, campaign management and reporting modules.-E-store Front: An ecommerce solution for paid and free video streaming, e-books and mobile apps. This solution is currently targeting Zong Customers.-Loyalty App: Cross platform loyalty service mobile application for postpaid Zong subscribers where they can redeem awards against achieved points.-MyZong: Developed android application for Zong where subscribers can utilize customer services.

Major Responsibilities Include:• Product development, integration & deployment. • Development of IVR/SMS products according to the planning and designing. • Product life cycle development which includes changes in product design.• Testing of different product modules with QA team and User Acceptance Testing of product.• Database deployment & Manipulation.Major Projects: • PABX: Mobile PBX solution for business accounts which allows customers to deploy enterprise-wide communication solutions utilizing GSM mobility. • Enterprise Broadcaster: Java based platform which provides SMS and IVR broadcasting services, customer management and reporting modules.• Current Affairs at Mobilink 2220, Ufone 7755 and Zong 7755: Current Affair’s is an IVR service which offers updates, latest news, fun corner, analyst reviews and tweets from political personalities on different national issues facilitating its valued customers all over Pakistan. • Mobilink mHealth 5769: Service allows you to obtain basic health guidelines with a special focus on facilitating its valued customer all over Pakistan via SMS and IVR.• Mobilink Sports Alerts 6523: SMS and IVR based service that provides sports news & alerts directly from Sky sports to its valued customers all over Pakistan.• DoubleUP Number: DoubleUP Number service allows a subscriber to have a virtual number in addition to the primary number on the same SIM. This service is for prepaid subscribers only.

• As an internee i was supposed to report to Manager IT Development .• Was assigned an individual in-house project to develop a database portal . • Using this portal users with different access levels could access different databases and could execute different queries to get their desired data . • The project was successfully developed according to the design and was handed over to my supervisor.• Tools used for this project were CodeCharge Studio and the languages were php , sql , html and css .