Usha A Email & Phone Number

Boston, Ma, Us

All aspects of the software life cycle from analysis, design, development, worked with business analyst and end users to document the expectations and requirements.Involved in planning and implementing sprints along with project management team.Customize out-of-box entity forms and views to track and display user related information. Created Custom Entities, Business Process Flows based on user requirements.Customized field level security and field security profiles so that users with only write access to particular form/field can enter information. Created Users, teams, custom security roles, privileges/rights to roles, assigning and sharing of records.Designed Dashboards with custom views and charts/reports, proving ability to perform in depth analysis. Developed Custom reports using Microsoft reporting services (SSRS).Written Code that will change Logo and Text of Microsoft Dynamics CRM to LAUSD Logo and Text.Customized CRM forms using JavaScript. Customized Sitemap and Ribbon using Ribbon Work Bench.Create documents such as sales orders, contracts and agreements in a single click using pre-determined Word and Excel templates Using One Click Document Generation (2016 version).Customized new Outlook connector interface in contextual CRM information about the associated individuals on each tracked email.Used Lync \ Skype for Business along with Mitel MiContact Center as a CTI for call center functionality.Used Mitel Computer Telephony Integration (CTI) phone manager and accessed the feature Cloud-Based Contact Center Suite in MiContact to integrate with phone and work remotely. Closing opportunities as won without having to close out the quotesCreating tasks and opportunities from orders or quotesAll aspects of the software life cycle from analysis, design, development, worked with business analyst and end users to document the expectations and requirements.Involved in planning and implementing sprints along with project management team.

Dallas, Tx, Us

Product development is an Agile (SCRUM) methodology, where progress and task assignment is discussed in everyday meetingsWorked with business analysts and end users to document the expectations and requirements from the new MS Dynamics CRM.Involved in planning and implementing sprints along with project management team.Involved in the design, data model, and upgrade assessment for migration of CRM 2011 to Dynamics CRM 2013.Migration of data from source to CRM using SSIS.Customize out-of-box entity forms and views to track and display customer related information. Created customize system components such as forms, views, entities, attributes, relationships and option sets. Customized CRM forms using JavaScript and other UI technologies like custom ASP.NET pages. Wrote LINQ queries to access organizational and entity data for ASP.NET Application. Developed plug-ins to encrypt social security number (SSN) of contacts. Customized field level security and audit logs to monitor and limit user activity on SSN field. Designed Dashboards with custom views and charts/reports, proving ability to perform in depth analysis. Involved in doing periodic demos to end user explaining developed functionality. Involved in unit testing towards implemented features and document the business functionality. Imported and exported solutions to migrate changes to testing and production environments. Used TFS for version control and other project related documentation. Environment: MS CRM Dynamics 2013, C#, ASP.Net, JavaScript, LINQ, SQL Server 2012, Visual Studio 2012, Windows Server 2012 R2

Cambridge, Ma, Us

Performed customizations and configuration of Microsoft Dynamics CRM 2011Worked on Microsoft Dynamics CRM Integration with Marketo, Twilio, Foxy Cart.Built 15+ Plugin and 10+ custom workflows.Developed and implemented custom programming as required by business processesMaintained the health of the CRM environment keeping aware of current patches, versions andBuilt Custom reports using SSRS.Worked on requirement gathering for CRM migration (CRM 2011 to Dynamics 365 2016)Ensured that CRM applications meet corporate objectives, fulfill end-user requirements, and identified and resolved business requirements issues.Install, configure, maintain and upgrade MS CRM Software.Collaborate with Business Systems Analysts, other developers, and system owners in the testing of new CRM programs and applications.Assisted in the creation of long-term strategic goals for achieving and maintaining high data quality in conjunction with CRM users, department managers, and another keystakeholders.Ensured that any new software CRM integration into company systems meets functional requirements, system compliance, and interface specifications.Conducted research on new and emerging CRM technologies or technologies that can be leveraged through existing CRM investments.Devise, coordinate, and conduct data-cleansing initiatives to purge and eliminate corrupt or redundant information from CRM database.Built custom reporting and dashboards specific to task.Created and maintained data integration.Worked with IT to establish back-up systems for DR.Worked with other executives that sets the company’s strategic directionEnsured implementation and refinement as required of formal process to support the product

Designed and developed various SSIS packages to extract and transform data and involved in Scheduling SSIS Packages. Created efficient SSIS packages for data movement and loading with error checking and well-documented code. Created SSIS Packages to integrate data coming from Text files and Excel files. Created SSIS packages to validate, extract, transform and load data-to-data warehouse databases and deployed with minimal changes using XML configuration file. Implemented Logging and Event Handlers on SSIS packages for trouble shooting application. Create Web and Console applications using Visual Studio 2012, C# .NET framework. Developed and Optimized Stored Procedures, Views, and User-Defined Functions for the Application. Designed reports with sub reports, expressions and queries, prepared Ad-Hoc reports using report builders. Implementing SSRS solutions, used dashboards and gauges to enhance for the business users. Worked on Development and implementation of SSRS reports and ran them as per the requirement.