Susan Usher Email & Phone Number

Honeywell

Staging and testing activities included:Support of cabinet customization of server and network cabinets, marshalling wiring, systems staging and preshipping activities. Prepared customer spare parts for shipment5S'd final staging inventory and prepared for end of project shipping Quality Documentation Support Specialist:Prepared 5 Quality Dossiers per customer requirements across multiple projects. (Each Dossier consisted of a single pdf file containing 5K-30K pages with Bates numbering.) Created and revised Quality documentation per Quality Manager and Project ManagerCreated outstanding Project Document Status Report for offsite projectOther duties as assigned by management

Houston, Texas Area

Solutions Configuration Support Specialist in quote structuring; reviewing and translating customer requirements by creating/posting a factory executable rack doc for order release.Participate on multiple project teams that enhance factory capabilities to include Green Belt Core Team Development Team/Materials Team, Script 2.0.

Houston, Texas Area

Develop and deliver factory qualification, customer sat, new product, new employee orientation, and awareness training as requested by the factory and engineering teams to multiple factories across 3 shifts.Supported 5 Test Kaizen events creating test training packages.Create, store, and embed hyperlinked media files, resulting in an engaging learning experience to be viewed both locally and by HP global sites.Engaged resources to properly setup a HIPOT station; revise HIPOT methods accordingly; demo HIPOT process to all shifts; and one on one qualify shift associates.

Houston, Texas Area

Team focused on driving down EOL failure metricsWeekly Audit Metrics Report; Trained incoming auditors; Root cause analysis and customer fixes on demand, Assisted in creating Standard Work

Houston, Texas Area

Engage with support teams; assist with online documentation/training to ensure factory execution of various pilots; Daily Build Report; Continuous improvement to incorporate process changes, clarify process details, and standardize across platforms to reduce the risk of process failures.

Houston, Texas Area

Solutions Test Lead Technician for a major global account; duties included: communicated testing status to account manager; Attended daily production meeting with status updates; Prioritized and communicated the customer's orders to factory; Created/revised/archived test pass-downs; templates; test configuration checklists; and test scripts. Participated on core team. Escalated issues to support teams when needed, and all other activities needed to meet the customer delivery date.

Houston, Texas Area

Alpha Test; Storage Test Lead Technician; Project coordinator to oversee configuring and packing of multi systems for a major company over a multi month time frame; test and software verify ISS racks; partnered with 3 peers to configure rack systems for a major company - 6 month project.

Houston, Texas Area

Assemble, repair, and test - Enterprise server products

Houston, Texas Area

Weekly royalty reports, bi-monthly payroll, monthly financial statements, quarterly tax reports, maintain employee records, MVR’s, and Administrative Assistant for 2 Franchises

Associate Of Arts (Aa), Accounting

Education record