As a Sales Team Lead at Maverick Digitals, I lead a team of sales executives to achieve and exceed sales targets, while providing excellent customer service and support. I also mentor and coach my team members, empowering them to develop their skills and grow their careers.My passion for customer support and sales stems from my previous experience as a Senior Customer Support Specialist at Sunergy Solar, where I handled inquiries, complaints, and technical issues related to solar panel systems. I communicated complex concepts in a clear and concise manner, ensuring prompt and effective resolution and customer satisfaction. I thrived in a fast-paced environment, adapting to evolving industry needs and learning new technologies.With a Bachelor of Science in Computer Science from Sir Syed University of Engineering & Technology, I have a strong foundation in programming, data analysis, and problem-solving.
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Account Executive IiiMotiveKarachi, Pk -
Sales Team LeadMaverick Digitals Jan 2024 - Present -
Senior Sales ExecutiveMaverick Digitals Oct 2023 - Jan 2024 -
Senior Customer Support SpecialistSunergy Mar 2023 - Jan 2024As a customer support specialist for Sunergy Solar, my role is to provide exceptional customer service and support to our clients. I handle inquiries, complaints, and technical issues related to solar panel systems, ensuring prompt and effective resolution to ensure customer satisfaction. I possess in-depth knowledge of our products and services, enabling me to provide accurate information and advice to customers. Additionally, I am skilled in problem-solving, communication, and multitasking, which are essential for delivering high-quality customer service. -
Business Intelligence AnalystJobdiva May 2022 - Feb 2023Developing and managing business intelligence solutions for the organizationsProviding reports through office applications to improve business processesCollaborating with team members for the purpose of collecting data and executing the company’s missionAnalyzing business requirements and processes and recommending them to the management and executives for implementationCreating and maintaining documentation that includes the design, requirements and user manuals for the organizationIdentifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability -
Customer Service RepresentativeTribe Consulting (Pvt.) Ltd. Sep 2021 - May 2022 -
Supply SpecialistCareem Feb 2021 - Jun 2021 -
Customer Support SpecialistIbex. Pakistan Apr 2020 - Oct 2020
Usman Bin Ejaz Education Details
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Computer Science -
Delhi CollegePre-Engineering -
The Crescent AcademyComputer Science
Frequently Asked Questions about Usman Bin Ejaz
What company does Usman Bin Ejaz work for?
Usman Bin Ejaz works for Motive
What is Usman Bin Ejaz's role at the current company?
Usman Bin Ejaz's current role is Account Executive III.
What schools did Usman Bin Ejaz attend?
Usman Bin Ejaz attended Sir Syed University Of Engineering & Technology (Ssuet), Delhi College, The Crescent Academy.
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Shahzada Usman Bin Ejaz
Investment Management || Enterprise Resource Planning || Administration || Sales Specialist || Technical Support Specialist || Fintech || Saas || It SupportIslamabad
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