Usman Ehsan is a Inbound Customer Service Representative.
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Customer Service RepresentativeStarlink Qatar Mar 2022 - Apr 2024Doha, Qatar -
Media & Digital Marketing | Sales & Account ManagementOsool Media Co. Oct 2018 - Apr 2024Doha, Qatar-Media Planning-Social Media Management-Community Management-Paid Media Campaigns (Social Media) -Content Creation-Content Planning-Website Management -Events & Product Launch-Bulk SMS Campaigns-Bulk E-Mail Campaigns -
Associate Producer And Social Media SpecialistMishermayl Productions Apr 2015 - Mar 2018Lahore District, Punjab, Pakistan-Production Coordination-Video Shoot-Social Media Management-Community Management-Paid Media Campaigns (Social Media) -Content Creation-Coordinating with Line Producer-Events Management-Scouting Talent
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Administrative SecretaryGulf Style Jun 2012 - Apr 2015QatarCreate Social Media accounts and manage the accounts.Processing, typing, editing, and formatting reports and documents.Filing documents.Entering data and maintaining databases.Directing internal and external calls, emails, and faxes.Arranging and scheduling appointments, meetings, and events.Monitoring office supplies and ordering replacements.Assisting with copying, scanning, faxing, emailing, and note-taking.Arranging refreshments for events and guests.Travel bookings.
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Front Desk AgentUfone 4G Mar 2011 - May 2012Lahore, PakistanGreet and assist customers in a professional and courteous manner, ensuring a positive first impression.Manage a high volume of customer inquiries and requests efficiently, resolving issues promptly.Utilize CRM systems to maintain detailed customer records and track interactions for follow-up.Recognized for maintaining high customer satisfaction levels and achieving service targets consistently. -
Customer Service RepresentativeMcb Bank Limited Feb 2010 - Feb 2011Lahore District, Punjab, PakistanHandle a wide range of customer inquiries, ensuring a positive customer experience with every interaction.Utilize advanced call center technology and software to manage and document customer interactions accurately.Participate in ongoing training programs to enhance product knowledge and customer service skills.Recognized for outstanding performance and dedication to delivering exceptional customer service.
Usman Ehsan Education Details
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Education -
Haleem Institute LahoreBiomedical/Medical Engineering
Frequently Asked Questions about Usman Ehsan
What is Usman Ehsan's role at the current company?
Usman Ehsan's current role is Inbound Customer Service Representative.
What schools did Usman Ehsan attend?
Usman Ehsan attended University Of The Punjab, Haleem Institute Lahore.
Not the Usman Ehsan you were looking for?
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Usman Ehsan
Experienced Brand Manager | Driving Success And Growth Through Strategic Marketing SolutionsKarachi Division -
Usman Ehsan
Full Stack Software Engineer | Devops | Solutions Architect | Mobile Apps (Xamrin, React Native)Dubai, United Arab Emirates2gmail.com, zu.ac.ae -
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Usman Ehsan
Assistant Professor Of Marketing (University Of Management & Technology)Lahore District1gmail.com
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