Usman Syed

Usman Syed Email and Phone Number

Business Operations Manager @ Rezolve Ai
Toronto, ON, CA
Usman Syed's Location
Toronto, Ontario, Canada, Canada
About Usman Syed

Usman Syed is a Business Operations Manager at Rezolve Ai. He possess expertise in leadership, microsoft office, teamwork, data analysis, project management and 10 more skills. Colleagues describe him as "Diligent is a word that comes to mind when I think about Usman. I hired Usman as a contract RevOps Data Specialist at ThoughtExchange which turned into a role on our Business Intelligence Team. Usman worked on or with my team during his entire time at ThoughtExchange. When working with other members of my team, some things they would likely say about him are that he is responsive, timely, and attentive to detail. I found him to ask great clarifying questions to ensure he was delivering… Show more" and "Usman was a delight to work with daily. He was consistently a "ticket-crusher" for our user support in Sales Ops and we learned Looker together. Usman showed to be a quick learner in Salesforce, Looker, and SQL. He was always very reliable for lending a hand and seeing things through. "

Usman Syed's Current Company Details
Rezolve Ai

Rezolve Ai

View
Business Operations Manager
Toronto, ON, CA
Website:
crowdriff.com
Employees:
70
Usman Syed Work Experience Details
  • Rezolve Ai
    Business Operations Manager
    Rezolve Ai
    Toronto, On, Ca
  • Crowdriff
    Revenue Operations
    Crowdriff Jan 2023 - Present
  • Kijiji Canada
    Senior Analyst
    Kijiji Canada Apr 2022 - Jan 2023
    • Managed all data needs ranging from proposal creation to financial projections for Ad Sales team spanning 10 members.• Created dashboards in Excel, SQL, and Tableau which led to an increase in traffic across low-performing categories by 7%.• Determined, presented, and sought approval for $15M+ in individual/team sales targets from a C-Suite audience, quarterly.
  • Thoughtexchange
    Revenue Operations Specialist
    Thoughtexchange Jan 2021 - Jul 2022
    • Supporting Director of Sales make data-driven decisions regarding sales quotas by extracting and analyzing data in SQL.• Saved over 480 working hours annually by identifying recurring cadences/reports and either creating dashboards or automating report generation using macros.• Conducted gap analyses and presented recommendations on future state of the organizations’ Salesforce to the executive team, providing insight into more efficient and simplified processes.
  • Workplace Safety And Insurance Board (Wsib)
    Project Analyst
    Workplace Safety And Insurance Board (Wsib) Nov 2020 - Apr 2022
    • Reduced monthly performance report process from 5 days to 6 hours by automating analytics generation using VBA and creating a framework where concise summaries and recommendations are provided to management. • Project managing development of performance metrics and cluster objectives for a team of 6 to ensure 2021 targets are met.• Increased efficiency within the Communications and Change management team by building out an integrated calendar and workspace in SharePoint, this resulted… Show more • Reduced monthly performance report process from 5 days to 6 hours by automating analytics generation using VBA and creating a framework where concise summaries and recommendations are provided to management. • Project managing development of performance metrics and cluster objectives for a team of 6 to ensure 2021 targets are met.• Increased efficiency within the Communications and Change management team by building out an integrated calendar and workspace in SharePoint, this resulted in the consolidation of 7 parallel documentation processes into 1. Show less
  • Freelance
    Project Consultant
    Freelance Aug 2019 - Apr 2020
    • Introduced new agile processes within the development team to enhance workflow and communication, resulting in the project being delivered 16% under budget.• Project managed CRM overhaul initiative for a 70-person organization within scope, on schedule, and under budget. • Conducted gap analysis and presented recommendations on future state of the CRM to the executive team.
  • Ritual.Co
    Sales Operations Analyst
    Ritual.Co May 2019 - Aug 2019
    Toronto, Canada Area
    • Oversaw Salesforce product backlog (JIRA); gathered requirements, set scope, and implemented 60+ processes.• Increased monthly pitch rate by 7% through monitoring complete sales supply funnel for team of 80+ people.• Built a BI dashboard for the Growth team using Looker (SQL) to provide a holistic view of sales activities
  • Tribalscale
    Revenue Operations Analyst
    Tribalscale Jan 2019 - Apr 2019
    Toronto, Canada Area
    • Developed quarterly reporting, commissions tracking, and sales funnel conversion models using macros to provide leadership with new insights into sales trends for a $30M business.• Project managed major Salesforce reconfiguration project with bi-weekly iterations which resulted in improved UX, clean data, and better insights into revenue and pipeline.• Led implementation, QA, and user training for various sales enablement and task tracking tools; this enabled tracking of… Show more • Developed quarterly reporting, commissions tracking, and sales funnel conversion models using macros to provide leadership with new insights into sales trends for a $30M business.• Project managed major Salesforce reconfiguration project with bi-weekly iterations which resulted in improved UX, clean data, and better insights into revenue and pipeline.• Led implementation, QA, and user training for various sales enablement and task tracking tools; this enabled tracking of conversion rates across the sales funnel.• Partnered with the Director of Revenue Operations in synthesizing and presenting revenue trends to the executive team; business decisions made using this data resulted in topline revenue growth of 33% QoQ. Show less
  • Deloitte
    Project Analyst
    Deloitte Sep 2017 - Dec 2017
    Toronto, Ontario, Canada
    • Facilitated meetings with application owners to develop project plan, triage issues, and delegate tasks for SAP implementation involving 80+ applications.• Developed weekly status dashboards and sent out daily task updates to drive team-wide project visibility.• Optimized task tracking and communication procedures by revising standards and implementing different tools, reducing average update time by 42%.
  • Newtopia Inc.
    Data Analyst / Salesforce Administrator
    Newtopia Inc. Jan 2017 - Apr 2017
    Toronto, Canada Area
    • Regularly audited company and client health data; opened up potential revenue streams worth over $600,000.• Prepared quarterly/yearly financial and program performance reports for clients under competing timelines using Microsoft Excel and PowerBI to provide clients with insight into the effectiveness of our wellness program.• Streamlined user reporting process by standardizing popular data requests into dynamic reports; this decreased average processing time from 4 minutes to under… Show more • Regularly audited company and client health data; opened up potential revenue streams worth over $600,000.• Prepared quarterly/yearly financial and program performance reports for clients under competing timelines using Microsoft Excel and PowerBI to provide clients with insight into the effectiveness of our wellness program.• Streamlined user reporting process by standardizing popular data requests into dynamic reports; this decreased average processing time from 4 minutes to under 10 seconds.• Migrated data from legacy system, Zoominfo, and other sources into Salesforce to increase company-wide data accessibility, enabling efficient decision making. Show less

Usman Syed Skills

Leadership Microsoft Office Teamwork Data Analysis Project Management Jira Research Microsoft Excel Project Coordination Business Intelligence Salesforce Technical Support Data Mining Looker Sql

Usman Syed Education Details

Frequently Asked Questions about Usman Syed

What company does Usman Syed work for?

Usman Syed works for Rezolve Ai

What is Usman Syed's role at the current company?

Usman Syed's current role is Business Operations Manager.

What schools did Usman Syed attend?

Usman Syed attended University Of Waterloo.

What skills is Usman Syed known for?

Usman Syed has skills like Leadership, Microsoft Office, Teamwork, Data Analysis, Project Management, Jira, Research, Microsoft Excel, Project Coordination, Business Intelligence, Salesforce, Technical Support.

Who are Usman Syed's colleagues?

Usman Syed's colleagues are Dan King, Blaine Aldridge, Kage G., Derek Sharpe, Elaine Logashov, Natalie Szubert, Chris Song.

Not the Usman Syed you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.