Usman Syed Email & Phone Number

Toronto, On, Ca

• Negotiated with various businesses to acquire contracts as well as maintaining B2B relationships leading to growth.• Worked with the marketing team and/or individually to help strategize and execute promotional materials, product launches, commercials and social media contests.• Keeping track of data and analyzing the performance of social media campaigns.

Vaughan, Ontario, Canada

• Market or advertise services to attract clients.• Analyze and plan the composition of photographs as well as using various photographic techniques and lighting equipment.• Archive and manage imagery.

Toronto, Ontario, Canada

• Answers phone calls and emails courteously as well as maintain skills schedules.• Guide and interacts with guests as well as issue guest badges.• Using Adobe Suites to manipulate photos and images as needed for digital and print media to be purchased.

North York, Ontario, Canada

• Work with high call volumes.• Thinks critically to find resolutions to customer's problems, while benefiting the company's needs in an efficient time manner.• Took ownership and expressed empathy for customers with complaints and those who required supervisor attention.

Markham, Ontario, Canada

• B2C selling of Rogers products via face to face meeting, negotiating and ensuring seamless service delivery to the clients.• Led a successful sales team, providing training, guidance and support to drive individual and group performance.• Provide customer service for the branch, called customers with pertinent information, handle invoice and other disputes and manage information for service representatives such as specialty orders, customer communications, and potential sales leads.

Brampton, Ontario, Canada

• Research industry-related topics and prepare well-structured drafts using digital publishing platforms daily.• Working with a Creative Director and collaborative team to ideate, shoot and edit videos for daily reach and engagement.• Edit short and long-form videos for website and social media accounts to ensure videos meet the marketing team’s specifications and guidelines.