Usman M. Email & Phone Number

Wonthaggi, Victoria, Australia

- Writing TScripts and configuring business process workflows to meet the business team needs- Providing support in investigating and evaluating issues by debugging and interrogating logs and assisting with testing of defect fixes and major enhancements using TechnologyOne system.- Working with internal and external stakeholders to understand their priorities, business requirements and user acceptance testing- Assist the team with project works and other duties as directed by management- Resolving and escalating incidents within agreed SLA- Applying all technical resources to solve end user incidents.- Attention to detail ensuring data integrity- Communicate and provide knowledge transfer to other agents/technicians on issues/problems and resolution

Melbourne, Australia

Working with environment like PHP, MySQL, HTML, CSS, SASS, VueJS, MonogDB, JavaScript, Node JS.Working with front-end language such as VueJS, and have a basic Knowledge of ReactJS.Working in a multicultural and diverse team.Created employee management portal from scratch and making drastic improvements in the portal that increased work efficiency by 75%.Fixing bugs and adding additional features in all business websites mostly (WordPress) and in-house software’s that helped stakeholders to work efficiently. Working with WordPress website, WooCommerce, optimising themes, adding new plugins and amended the existing code to match each business unit model.Integrated several different API's (Xero, Google G suite, Amazon S3) to the employee management portal.Well versed in Amazon AWS server environment such as Ec2, Lambda and Route 53, S3 Storage, certificate manager. Deploying all new system and website to AWSUsing PHP, MYSQL & jQuery with Laravel framework and developed fleet management portal for all to manager and track company vehicles.Deploying all code to GitHub.Improving the company's development environment and QA standards on daily basis.Providing application support and IT support to various departments.

Melbourne, Victoria, Australia

Providing application support and IT support to various departments.Working with environment like PHP, MySQL, HTML, CSS, SASS, JavaScript, Node JS.Working in a multicultural and diverse team.Fixing bugs and adding additional features in all business websites mostly (WordPress) and in-house software’s that helped stakeholders to work efficiently. Working with WordPress website, WooCommerce, optimising themes, adding new plugins and amended the existing code to match each business unit model.Using PHP, MYSQL & jQuery with Laravel framework and developed fleet management portal for all to manager and track company vehicles.Deploying all code to GitHub.Improving the company's development environment and QA standards on daily basis.

Melbourne, Australia

Took and processed customer orders in drive thruProvided exceptional customer serviceChecked on inventory level on a daily basis

Ict, Information Technology, Competent

This course aims to develop Australian workplace readiness in graduates.

Bachelor'S Degree, Information Technology, Distinction

Relevant final year subjects: Web Programming, Applied Research Project, System Implementation, System Design and Development Research.