Usman Farooq Email & Phone Number

Lahore, Punjab, Pakistan

• Redesigned web architecture of to meet the quality standard to become official service provider• Optimized social media marketing campaigns and to increase the reach of potential clients• Boosting sales with social media optimization and creating interactive content as per AIDA model• Increased traffic and monitored KPIs using Google analytics and Facebook pixel• Increased ROI through marketing campaigns with Facebook ads manager to acquire clients demographically•… Show more • Redesigned web architecture of to meet the quality standard to become official service provider• Optimized social media marketing campaigns and to increase the reach of potential clients• Boosting sales with social media optimization and creating interactive content as per AIDA model• Increased traffic and monitored KPIs using Google analytics and Facebook pixel• Increased ROI through marketing campaigns with Facebook ads manager to acquire clients demographically• Designed promotional and explainer videos and revamping existing marketing strategies• Helped these the company to reach over 10,000+ people organically and reach 100+ clients using sales and marketing techniques which includes mass email marketing with Hubspot and Hootsuite to manage their social media traffic Show less

• Verified data integrity and accuracy.• Responded to customer requests via telephone and email.• Initiated two key partnerships which resulted revenue growth.• Researched and updated all required materials needed for firm.• Supported Chief Operating Officer with daily operational functions.• Produced ad hoc reports and documents for senior team members.• Worked directly with departments, clients, management to achieve result.• Analysed departmental documents for… Show more • Verified data integrity and accuracy.• Responded to customer requests via telephone and email.• Initiated two key partnerships which resulted revenue growth.• Researched and updated all required materials needed for firm.• Supported Chief Operating Officer with daily operational functions.• Produced ad hoc reports and documents for senior team members.• Worked directly with departments, clients, management to achieve result.• Analysed departmental documents for appropriate distribution and filing.• Implemented business strategies which resulted in 35% growth of collection.• Designed, developed and tested software applications for use in the department.• Organized details such as payments, account, call logs into the system.• Developed a process for employee evaluation which resulted in better performance.• Achieved highest collection in 2016 still holds in the company as a Regional Manager.• Created boardroom and courtroom multimedia presentations including video and text- sync’d depositions for enhanced understanding. Show less

• Established and maintained 18 vendor partnerships.• Reduced employee turnover through counselling.• Built relationships with customers and managed accounts to drive revenue and profit.• Maintained up-to-date on business operations as well as positive and negative impacts.• Established project control procedures such as project forecasts and cash flow projections.• Generated comprehensive reports on incidents, events and important business matters.• Forged and… Show more • Established and maintained 18 vendor partnerships.• Reduced employee turnover through counselling.• Built relationships with customers and managed accounts to drive revenue and profit.• Maintained up-to-date on business operations as well as positive and negative impacts.• Established project control procedures such as project forecasts and cash flow projections.• Generated comprehensive reports on incidents, events and important business matters.• Forged and cultivated productive relationships with Team members and potential partners.• Managed operations, including staff hiring, training, scheduling and supervision.• Established objectives and plans and delegated assignments to subordinate managers.• Worked collaboratively with internal/external stakeholders (Technical, marketing, QA)• Effectively responded to incidents and other events as necessary and searching for solution and implementing them in time. Show less

• Monetized dormant leads to increase collections.• Calculated sales commission for sales team of 8+ reps.• Serviced accounts on a regular to maximize revenue.• Brought in $300,000.00 in monthly revenue across 20 accounts.• Utilized MEDFLOW to handle current portfolio and prospective leads.• Managed a book of business worth $50M across 288 accounts.• Set up agreements, negotiated rates and hammered out deals on service terms.• Trained and coached a team of 16 sales… Show more • Monetized dormant leads to increase collections.• Calculated sales commission for sales team of 8+ reps.• Serviced accounts on a regular to maximize revenue.• Brought in $300,000.00 in monthly revenue across 20 accounts.• Utilized MEDFLOW to handle current portfolio and prospective leads.• Managed a book of business worth $50M across 288 accounts.• Set up agreements, negotiated rates and hammered out deals on service terms.• Trained and coached a team of 16 sales professionals focused on servicing 20 accounts.• Maintained an extensive knowledge of competitors and their offerings in assigned territory.• Planned training sessions to help team development and goals reinforcement.• Created a support system to decrease workload and increase productivity of Teammates.• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. Show less

United States

• Kept meticulous client notes in Trello and vTiger and Medflow.• Completed and submitted daily and monthly collection reports.• Evaluated current service needs and product satisfaction levels.• Managed a portfolio of 10 accounts totaling $30,000.00 in sales.• Ensured that client inquiries were handled professionally and efficiently.• Executed calling campaigns targeting direct end-user prospective accounts.• Developed and implemented strategies for collections to… Show more • Kept meticulous client notes in Trello and vTiger and Medflow.• Completed and submitted daily and monthly collection reports.• Evaluated current service needs and product satisfaction levels.• Managed a portfolio of 10 accounts totaling $30,000.00 in sales.• Ensured that client inquiries were handled professionally and efficiently.• Executed calling campaigns targeting direct end-user prospective accounts.• Developed and implemented strategies for collections to increase profitability.• Negotiated and closed settlement agreements with adjusters and defense attorneys.• Fostered and facilitated medical providers and insurance companies to increase revenue.• Examined marketing material with the consumer perspective in mind to increase sales and expand key client base. Show less

• Designed images, icons, banners and audio enhancements.• Produced sample sites and received feedback about draft sites. • Identified and eliminated website bugs to improve user experience.• Designed optimized and usable interfaces for financial applications.• Created wire frames, screen-flow diagrams and UI spec documentation.• Informed department of current interaction design patterns and trends.• Completely updated and redesigned user experience for different… Show more • Designed images, icons, banners and audio enhancements.• Produced sample sites and received feedback about draft sites. • Identified and eliminated website bugs to improve user experience.• Designed optimized and usable interfaces for financial applications.• Created wire frames, screen-flow diagrams and UI spec documentation.• Informed department of current interaction design patterns and trends.• Completely updated and redesigned user experience for different companies.• Communicated neutrally and comfortably with team members, clients and customers.• Worked closely with social media team on Word Press blogs and social media marketing.• Upgraded site by updating content and graphics and monitored performance and results.• Conducted usability testing and post-deployment evaluations to measure user success.• Defined and demonstrated best in class user experiences that reflected company Information Technology standards. Show less

Master Of Computer Science, Information Technology

Bachelor'S Degree

Activities and Societies: Group discussions and Conferences

Education record