Utsav Patel Email & Phone Number

United States

• Providing strategic direction and leadership in developing innovative initiatives to improve overall quality outcomes in conjunction with the CIO, Engineering Directors, and VP of Product Development.• Responsibilities include improving the quality of products with 18+ QA teams and building Infrastructure as code (IaC) environments with the DevOps team. Experience with HIPAA and Service Organization Control Type 2 (SOC2) compliance frameworks.• Primary authority for designing, implementing, and maintaining QMS programs and infrastructure to ensure product reliability, quality, efficacy, and compliance with applicable regulations and standards.•Implemented and promoted all quality processes from R&D to commercialization, including cross-functional areas such as risk management, usability, testing, and manufacturing.•Established and cultivated a robust risk management program to identify, evaluate, and mitigate risk to devices through all processes and lifecycle.•Lead the development of the supplier network, including quality agreements, supplier management, and associated quality procedures. Recruit, train, and grow a team of quality professionals to execute the organization’s quality goals as the organization grows and develops.•Improved productivity by use of automation tools and educating others. Played an active role in adopting test-driven development using Hudson, Jenkins, Azure ADO Pipelines, Apache JMeter, and HP suite of testing tools. Developed web service monitoring tool.•Architecting and designing solutions based on Microsoft Azure: App Service, Web App, Mobile App, Logic App, API App, Azure Search, API Management, and Notification hubs.•Demonstrated years of team leadership experience (performance management, coaching, and mentoring), including managing an offshore team.

Oak Brook, Illinois, United States

• Influencing technical teams, including architects, designers, developers, and testers, to ensure that at each stage of the development lifecycle, the right checks and balances are in place to mitigate risk and increase confidence that a quality product is likely to be delivered.• To introduce quality metrics and drive improvement so that defects are reduced, but where they occur, can be captured and analyzed at each stage of the development lifecycle.• To ensure effective communication and sharing of information about all key processes relating to technical design and development.• Led quality teams responsible for NPD programs, DVT, EVT, and PVT phases.• Define, drive adoption of, and document best practices and tools for automated testing, focusing particularly on mobile application and API testing and collaborating with app and middleware software engineers and management.• Incorporate automated Chamberlain hardware and mobile application testing into the software engineering continuous integration pipeline.• Support the testing needs of teams that build the myQ app by establishing effective cross-functional communication, ensuring that other functions are well informed on testing strategy and methods, and staffing teams appropriately when a project needs change.• Continuously assess team members' strengths and weaknesses and provide actionable feedback and training opportunities that promote team members' engagement and career growth. • Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities • Documents prepared in the ISMS Document Library Comply with health and safety guidelines and rules; managed to ensure compliance across teams.• Maintain professional and technical knowledge by attending educational workshops, and professional publications, establishing personal networks, and participating in professional societies.

Oak Brook, Illinois, United States

Oak Brook, Illinois, United States

• Collaborated effectively with business and onsite counterparts to ensure project deliverables remained on track and aligned with goals. • In cooperation with the existing team of architects, design and build innovative automated solutions that optimize the way we work and deliver.• Manages the implementation of cost-effective and industry best practice quality assurance and testing solutions while retaining solid levels of QC.• Partners across various teams, including Product Development and Software Engineering, to help the quality and testing transformation.• Responsible for Building Automation Center of Excellence (ACOE) and implementing QA processes and Improvements, building Metrics & Dashboards, Effort Estimations, and introducing innovative ideas into the QA organization.• Responsible for mentoring, implementing, and maintaining Keyword Driven, Data-Driven, Modular Driven, and Hybrid frameworks using Katalon Test Automation platform and QC tools.• Responsible for designing and implementing Truck Driver’s Mobile App Test Automation, including in-transit or motion-related Use cases.• Responsible for building one Test Automation solution for all types of Apps like Web, Mobiles – iOS, Android, Windows-based and Restful Services.• Responsible for educating Development Team on Non-functional testing like performance, Security, High Availability, and Disaster Recovery.• Confidential ended stand-up calls daily and had two-week Sprints in Agile Methodology.• Automated and Tested Angular Applications with Jasmine testing framework and Protractor. Used TypeScript for automation.• Implemented automation using Selenium Grid to perform testing on multiple devices.• Responsible for developing the scripts to support Jenkins (Continuous Integration) of the scripts with the build server.• Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development) TDD using Cucumber in Gherkins format.

Deerfield, Illinois, United States

• Responsible for Building new automation framework and making an enhancements on QA process to meet the product development goals and DevOps build pipeline in Java.• Responsible for Web Service testing, Front-End UI automation and have built a Test Automation framework in Cloud Linux and Windows OS in the Pharmacy domain. Implement testing Builds for Continuous Integration using java, Maven, Selenium Web driver 2.0, Appium, Espresso, MSTest, Coded UI, Cucumber, FitNesse, Testium) • Responsible for implementing unit testing frameworks (NUnit, JUnit, xUnit, or similar)• Working with cross functional and global distributed teams to ensure to bring high level of quality through. • Implement security test solutions according to Security Policy and Practices established.• analyze application logs and network pattern (Charles Proxy, DynaTrace, DataDog, HAR files etc)• Plan and deliver automated scripts as per the requirements, Participate in assessment and automation solution development• Facilitate and manage the test case analysis from automation and productivity point of view. Lead improvement in test automation practices, techniques and tools to meet the industry standards• Lead the recommend test environment setup and service virtualization strategies. Provide thought leadership in automation test development, test design, test execution and defect management• Specifying and establishing and managing development and test environments and test data. Define, develop and track metrics for test automation including RoI.• Adheres to the standards, procedures, guidelines, and policies for Azure, Docker, and/or other cloud platforms.• Define and track product quality metrics, apply various testing methodologies and techniques to ensure high-quality product is delivered.• On-board newcomers and guide less-experienced team members• Collaborate with Product owner, Scrum Master, Dev-Ops and Active participation in all sprint and release related meetings.

Chicago, Illinois, United States

Chicago, Illinois, United States

• Worked under agile development/QA Techniques such as TDD, Pair Programming, Refactoring, Defect Life cycle, QA Process, Continuous Integration, and Scrum/Kanban Methodologies. • Prepared Comprehensive Test Plans and Test cases for Smoke, Functional, and Regression testing of the web Applications, Sanity testing at API level using ReadyAPi2.3. Performed manual functional, integration and system testing to facilitate QA testing.• Designing and building an automated testing infrastructure for validating the core platform and supporting applications using QTP/UFT, Selenium Web Driver & Open source Robot Framework/Python.• Responsible for Automated Test Directories creation thru power shell & maintaining Automation Architecture for All internal and External Applications. Responsible for maintaining QA processes and documentation within SOX compliance. Experience with Subversion, Eclipse, PUTTY, PL/SQL Developer, UltraEdit-32. Understand the usage of regular expressions, and their value in EDI file processing.• Object-oriented design concepts, Model-View-Controller (MVC) frameworks, and building reusable modules. SQL and PL/SQL (Oracle), Writing efficient queries, prepared statements, and database optimization. Implementation experience with: HTML, JSP, JDBC, Tomcat, CGI, and EDI• Mercurial or other version control software including CVS, SVN or GIT. • Utilizing Python and UNIX scripting tools to develop the automated test cases for the testing of back-end services—using Python, Perl and other UNIX scripting tools. Leading multiple projects parallel, successfully delivering Manual/Automated results within time. • Extensively worked with Groovy Scripts for SoapUI Automation.• SQL Queries for backend testing, breaks up existing stored procedures to create a multi-tiered architecture, including a robust data access layer, to maintain separation of logic and storage• Used UNIX commands to extract and examine the error log files.

Oakbrook Terrace, Illinois, United States

• As a Development White box QA Engineer & Subject matter Expert, coordinated with development team and closely worked with offshore Developer team in order to meet time line for DIT/DEV Builds Exits & signed off QA Reports. Deployed fixed builds in Appropriate Environment through JENKINS (Have “Sudo” expertise). Verified configured web servers, CMS, PCI compliance (IDM, CCM), web services validation & Generating Web & APIS Testing Reports thru Groovy Scripts. • Extensively worked with Groovy Scripts for SoapUI Automation in area of JDBC connections, properties transfer, conditional jump, data sink, infinite looping, task scheduling, Hudson kicking off scripting in unattended mode as per task scheduler). Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework (JUnit and ANT).• Designed and developed test structure for web services to validate API calls using SOAPUI.• Extensive Experience on Online Video Streaming (web-Player) validation based on asset’s bit rates delivered from CDN servers & generated Player-Optimization test plan with testing reports• Used Quality Center for management, presentation and tracking the defects/ bugs and conducted defect review meetings to prioritize defects. SQL Queries for backend testing, breaks up existing stored procedures to create a multi-tiered architecture, including a robust data access layer, to maintain separation of logic and storage. Used UNIX commands to extract and examine the error log files. Practiced Agile Methodology for project development and QA. Extensive Knowledge on Splunk (log repository to pull demanded data by commands & generation of Reports) • Work closely with developers to isolate and reproduce Defects, validation of fixed code & deploying in DEV/ DIT Environment.Got Excellent Award by RBI- CTO for “Zoetrope Platform & Web Automated Testing”

Doctor Of Philosophy - Phd, Technology And Innovation Management

Msee, Electrical Engineering

Bachelor Of Engineering - Be, Electrical Engineering