• Manage the schedule, appointments, and travel arrangements for the General Manager.• Coordinate meetings and prepare meeting agendas and minutes.• Handle incoming and outgoing correspondence, emails, and phone calls.• Prepare reports, presentations, and documents for the General Manager.• Manage confidential files and records.• Assist in organizing hotel events and functions.• Liaise with other departments and external stakeholders on behalf of the GM,handling special projects and assignments as directed.• Provide administrative support to other members of the executive team.• Maintain validity of all hotel license, permits, contracts, trainings, inspections.

• Maintained polite and professional communication through phone, email, and postal correspondence.• Organized and oversaw the office filing system.• Generated reports, transcribed meeting minutes, created presentations, and conducted research.• Participated in managerial decision-making processes.• Managed payroll operations by gathering, calculating, and inputting data.• Recruited employees through advertising, shortlisting, initiating contact, scheduling interviews, and preparing employment contracts and job descriptions.• Collaborated with international corneal surgeons to facilitate cornea shipments.• Coordinated the import of artificial corneal devices from the United States to Sri Lanka, including the preparation of required documentation.• Prepared the Act and its supporting documents for the establishment of the National Eye Bank of Sri Lanka.• Examined and updated standard operating procedures to align with current international standards and arranged travel along with accommodation.

• Processed incoming payments in compliance with procedures.• Reconciled the accounts receivable ledger to ensure that all payments are accounted for and properly posted• Prepared and issued bills• Initiated debt collections on overdue accounts• Interpret ratio analysis and financial statements to assess financial health, identify trends, and support data-driven decision-making.• Maintained accurate and up-to-date financial records, utilizing accounting software and manual systems, to ensure precise documentation of income, expenses, and liabilities.• Collaborated with cross-functional teams to develop budgets, set financial objectives, and monitor budget adherence

• Responded to emails and other correspondence to facilitate communication and enhance business processes.• Scheduled and attended business meetings, updated email calendar, created agendas and took minutes of the meeting.• Developed and maintained automated alert systems for important deadlines.• Created presentations and reports to support executives and boost team productivity.• Updated spreadsheets and databases to track, analyse and report on performance and sales data.• Coordinated annual exhibitions, private viewings, and corporate events and worked on ad hoc projects.• Maintained inventory of jewellery, packaging and displays.• Promoted team productivity by keeping supplies organized and well-stocked.• Filed paperwork and organized computer-based information.• Worked with customers and suppliers to effectively plan and coordinate logistics.• Formed strong relationships with customers and business partners by communicating, connecting, and expressing appreciation.

• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.• Bid for passenger elevators and steam boilers.• Supervised updating customers about annual services & oil changes on all products.• Arranged inspections for issue the quality certificate for the boilers & elevators.• Oversaw customer satisfaction survey and took actions as needed.• Notified customers about orders & payments by sending invoices, receipts & outstanding reports.• Submitted monthly sales report for the management.• Managed accounts payable and receivable, preparation of bank deposits, inventory control and maintaining equipment.• Payroll, incentive calculation, Mileage & Fuel documents handling.

• Maintained meticulous and organized financial records, including transaction entries, invoices, and receipts, using accounting software and manual systems to ensure accuracy and compliance with financial regulations.• Efficiently processed and verified invoices, cross-referencing with purchase orders and receipts, and ensured timely payments to vendors, preventing disruptions in the supply chain.• Conducted monthly bank reconciliations, identifying and resolving discrepancies to ensure the accuracy of financial statements.• Assisted in the preparation of financial reports, including balance sheets and income statements, and collaborated with the finance team to ensure that data was accurate and accessible for decision-making.