Utkarsh Kumar Email & Phone Number

Dallas, Texas, United States

Jersey City, Nj 07307, United States

Work closely with the Recruiting Head and Sales Managers/BDM. Source, attract, and engage passive and active candidates through various channels, including job boards, social media, professional networks, and direct outreach.Screen resumes, conduct phone screens, and interview candidates to assess technical skills, cultural fit, and overall suitability for specific roles.Formulate and Negotiate complex offers.Familiarity with applicant tracking systems (ATS) and other recruitment software tools.Develop and maintain strong relationships with external agencies, managing their involvement in the recruitment process.Maintain a database of candidate records, including active and passive prospects, hired and fired employees, and other candidate relationshipsFollow up on interview process status and update records in internal databaseProvide regular updates and reports on recruitment activities, including sourcing metrics, candidate pipelines, and time-to-hire.

Fremont, California, United States

Manage the entire life cycle of the recruitment process for clients in the US. Work closely with the Recruiting leads and Sales managers. Experience managing external recruitment agencies and vendors.Work on strategic global hiring programs, develop an action plan for recruiting the best fit for the role.Experience managing external recruitment agencies and vendors.

Primary contact for customer inquiries about our products and brand..Actively involved in pre-sales & post-sales support.Assist customer’s needs with product selection, including pricing, order placement, Availability, delivery options, replacement/order changes, returns, shipping and basic troubleshooting for electronic product.Collect prompt and accurate customer feedback and escalate unresolved issues to relevant internal teams.Identify efficiencies and improvements in operating processes.Inbound* Process

As working in GO-MMT Travel Club supposed to monitor many tasks and the work in the Front/Back Office which includes helping customers or responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities. Handle Multiple Inbound Chats at the Same Time.In addition, help them plan trips to domestic destinations, tours, accommodation, transport, fares, amendment, and emergency support.Cancellation, Initiate refund to source, and compensation policy.Identify efficiencies and improvements in operating processes.Blended* Process (Voice-Non Voice)