Technical Operations Analyst
CurrentAs a Technical Operations Analyst at ION, I manage the ION Markets platform, delivering solutions for fixed income and repo trading clients. My role involves monitoring, ensuring the smooth operation and performance of the platform, automating processes, troubleshooting issues, providing support to clients and internal teams, and also handling high-priority issues. Additionally, I have also worked on dedicated projects like enhancing alerting systems across the company to provide better client deliverables.