Pamela D. Smith Email & Phone Number

East Orange, NJ, US

Elizabeth, New Jersey, United States

○ Responsible for the implementation and coordination of group activities that focuses on community-based socialization, learning, and recreation. ○ Effectively document and develop an assessment to capture member’s likes/dislikes, and/or hobbies/interests, to enhance their community interaction and quality of life. ○ Advocate for each member’s safety.

East Orange, New Jersey, United States

As of May 2010 with UTOPIA, LLC, I serve clients by...o Offering marketing consultations for entrepreneurs, non-profit organizations, and corporationso Assessing marketing strategies for emails, direct mail, premiums, social media, and websiteso Developing, copyediting, and proofreading marketing content and collateral to increase awarenesso Identifying.

New Jersey, United States

As Real Estate Referral Agent, I work to:o Educate new home buyers and sellers about the New Jersey real estate processeso Direct prospective clients to informative real estate websiteso Refer prospect clients for exchanges, leases, purchases, rentals, and sales to my broker

New Jersey, United States

o Collaborate with the Executive Director to manage administrative duties.o Create, edit, and distribute effective email, social media, and direct mail content.o Confer with facility vendor and caterers to finalize event details.o Communicate with workshop facilitators, speakers, and sponsors about event participation.

East Orange, New Jersey, United States

o Develop and implement compelling content for call scripting, direct mail, email/SMS marketing campaigns, quarterly/ annual reports, and social media, that promotes support, education, and advocacy for families raising youths with behavioral, developmental, emotional, intellectual, mental health, and substance abuse challenges. o Manage up-to-date data.

New Jersey, United States

• Provide product recommendations to wholesale clients in the U.S, Canada, and Caribbean with average monthly sales of $30,000
• Build trustworthy relationships with customers as their preferred representative
• Coach business owners with marketing techniques that increase growth opportunities
• Access Google Analytics for website to identify most and least visited pages and the associated sales volumes
• Manage follow-ups for delayed and lost deliveries to customers with three couriers

Franklin Lakes, NJ

• In Marketing Communications, I experienced growth in 4 roles:- 2000 to 2006: Communications Manager- 2006 to 2011: Sr. Communications Manager- 2011 to 2015: Director, Content Management- 2015 to 2017: Director, Content.
• Created about 1,700 communications annually for Fortune 500 companies that met their business objectives and content strategy for educating and informing their employees about prescription benefits and services..
• Managed corporate rebranding and implementation process four times.
• Analyzed members’ utilization of formulary, generic, Medicare Part B medications, and mail-order pharmacy; to develop and execute content strategies that effectively influenced members’ behavior
• Improved and managed a comprehensive review and approval process for member, doctor, and pharmacy communications. Ensured content met strategy and branding standards, minimized liabilities, and clearly informed audiences
• Conferred with senior-level peers from cross-functional teams to thoroughly examine and correct internal and external communications

Certification, Social Media Marketing • Project Management • Graphic Design

Learning latest, industry standards and techniques for Social Media Marketing, Project Management, and Graphic Design.

Certificate Of Theology And Ministry, Theology/Theological Studies

Master Of Arts (M.A.), Adult Education And Training

Coursework taught about learning styles and how to fully engage adults in the learning process.

B.A., Fine Arts/Design

Activities and Societies: Phi Beta Sigma (Sweetheart), Black Student UnionCoursework taught diverse means of expression, color theory.