Utsav Joshi Email & Phone Number

Vadodara, Gj, In

India

Formulating and executing comprehensive sourcing strategies and plans to fulfill the training requirements of the organization as the Learning and Development ManagerOverseeing the service delivery department across all office locations in IndiaOverseeing the team's financial resources and optimizing their allocation to achieve efficient and effective utilizationDirecting and supervising the team members to ensure alignment with the organization's training objectives and successful attainment of goalsConducting thorough needs assessments to identify skill gaps and training necessities within the organizationDetermine the Business unit’s learning and development requirementsAlign external/Internal training programs with the organization's goals and objectivesCultivating and maintaining strong partnerships with external training providers and vendorsChoose the most suitable partners or vendors based on factors such as expertise, cost, and reputationWork closely with external trainers & training partners to design and develop training programsDefine learning objectives and outcomesAct as the main point of contact for external training partners and vendorsManaging the procurement process for training services and products, encompassing skillful negotiation of contracts and pricingManage contracts and monitor SLAEnsuring the delivery of high-quality training that aligns with the organization's standards and objectivesMonitoring the effectiveness of training programs, making necessary adjustments to enhance outcomesProvide feedback on the quality of services deliveredAddress any issues or concerns that arise during the engagementCollect feedback from participants and stakeholdersConduct evaluations and measure the impact of training initiativesGenerate reports and provide recommendations for improvementConduct cost analysis and financial forecastingDelivering regular reports to senior management, highlighting the team's activities and achievements.

Vadodara, Gujarat, India

Keeping track of emerging technologies being adapted by the marketPart of Business operations TeamConduct regular training sessions to educate and mentor junior team members on the intricacies of training operation processesFacilitate daily stand-up meetings to assess the team's daily progress on assigned tasksSource trainers and external vendors for various training requestsEngage in the process of sourcing, evaluating, and orchestrating final assessments of Lateral Consultants based on the specific project requirements of the ClientTrainer evaluationTrainer on-boardingTrainer profile managementClient co-ordinationCo-ordinate with stakeholders for their training requirements.Content managementContent developmentPO / invoice managementTraining co-ordinationCo-ordinate with OEM/authorized training partners for official training/Lab requirementsSourced & Evaluated trainers from Countries like India, Australia, Poland, Germany, Malaysia, US,Vietnam, Thailand, Singapore, UAE, Sweden & UKManage global pool of trainers for the prospective training requirementsGenerating and managing monthly trainer pool and training delivery reportsAssist higher authorities & finance team for some of the trainer related financial transactionsManage records of concluded, ongoing & upcoming training requirementsManage trainer payment recordsEnd to end authentication of training transactionsWorking with evangelists and Industry veteran trainers on below mentioned technologies: Industrial Internet of Things, Internet of Things, RPA, Azure, Cyber Security, Blockchain, Big Data Hadoop Developer, Cloud Computing with AWS, Python, DevOps, SAP, Machine Leaning, Artificial intelligence, Deep Learning and many more.

- Handling team of 9 Recruiters and 2 Account Managers for PAN India Staffing- Taking care of in-house recruitment- Conducting final round of in-person interviews- Train recruiters and Account Managers from scratch to end- Train fresh graduates as well as experienced recruiters- Conducting training sessions on regular basis to keep recruiters and account managers updated with staffing market trends- Gathering and understanding requirements of the clients and brief them to recruiters for their better understanding- Bringing in new and unconventional staffing methods for the team- Motivating team in monthly meetings by giving appreciation and awards to the performers.- Taking daily, weekly and monthly reports from team- Coordinating with existing clients- Building and keeping company’s portfolio and rapport maintained to engage with and on-board Fortune Clients- Visiting client’s sites to build better professional relations and to gather prospective requirement.- Source prospective clients by doing extensive research over various platforms- Maintain overall database of the company (submission MIS, Interview MIS, Clientele Sheet, Placement MIS)- Conducting Staff Meetings to get insight of the work and issues of the employees- Developing and modifying Staffing Agreements/contracts and proposals for the clients as per their needs- Negotiating contracts and staffing commercials with clients- Looking after staffing concerns of the clients by meeting technical or reporting managers at client’s site- Maintain Payroll and Update the HR Manager accordingly- Maintaining attendance- Maintaining Budget of the staffing division- Making salary slips- Making monthly, quarterly and annual projection and performance reports and presentations to present them in board meetings

Vadodara Area, India

- One of the key account managers of the company. - Handled 5 clients with different domains. - Handled full recruitment life cycle. - Coordinate with Stakeholders of different companies for further business development strategies ofIT and IT Non-IT staffing Projects.- Assisted in the employee recruitment and selection process for the office.- Conducted first round of interviews for my team.- Support the new hires and provide them with the necessary resources.- Reporting and coordinating directly with Delivering Manager.- Assist HR Manager to screen, select and negotiate employees.- Research and implement new sourcing strategies for the team.- Provide daily team reports to Delivering Manager.- Train and lead recruiters for upcoming requirements.- Train recruiters according to client’s domain and working manner.- Attend meetings with Delivering Manager and COO of the company to discuss regarding reports -and work flow of the team and the company.- Went to company's other offices located in different states in every few months to audit the work and attend meetings with the CEO and Managers of Sister concern companies.- Assist HR department in maintaining records of the employees and to implement new referral and incentive schemes.- Maintained the reports of the team, gathered all types of data of IT staffing Division from MIS,E-mails, ATS, and Resume database folders to analyse and create a presentation of quarterly and yearly submissions, hires, and income Projection.- Being a key Account Manager of the Company, maintained confidentiality of company's client's.- Being Voice Over Artist have recorded a tutorial video for an ERP developed by the sister concerned IT Company for the procurement department of FAG bearings.

Vadodara Area, India

Held the position of senior customer service executive for a duration of 3 months.Operated within a company that facilitated sales processes for Energy Supplier Companies in the USA.Developed a comprehensive understanding of sales and marketing strategies.Consistently made 300-500 outbound calls per day.Maintained a track record of achieving a minimum of 3 high-quality sales daily.Verified and closed sales conducted by junior agents, ensuring accuracy and completion.Established direct communication with the verification department of the client to facilitate the verification and closure of sales.Promoted to the role of team leader after 3 months.Oversaw a team of 8 customer service executives, including 2 senior executives.Conducted initial interviews to onboard new team members.Provided training, mentorship, and guidance to new talents, aligning them with the requirements of the US market and clients.Technical RecruiterConduct comprehensive research to identify and evaluate potential candidates for IT and non-IT job positions on behalf of clients.Collaborate closely with hiring managers to precisely define job requirements, create job postings, and devise innovative sourcing strategies.Coordinate and schedule initial interviews as well as follow-up interviews for shortlisted candidates who meet the desired criteria.Utilize various sourcing methods, such as database mining, internet searches, direct sourcing, and referrals, to attract and engage qualified candidates.Establish collaborative partnerships with third-party recruiting firms to access a diverse pool of job seekers and enhance candidate sourcing efforts.