Utsav Joshi Email & Phone Number

Pune, Maharashtra, India

Mumbai, Maharashtra, India

•Currently working as an IT Analyst for Cisco Commerce project, I majorly work as a liaison between the stakeholders and development/engineering team of Cisco Configuration track for Avengers, Meraki, CPI and various other products in requirement gathering by using requirement elicitation techniques like brainstorming session, open ended questions, etc with the stake holders • Creating BRD, FRD, LLD documents, wireframes, flow charts using MS Visio and Figma by analyzing data flow using SQL complex queries like joins, etc. Software functions AS IS scenarios, • Worked with cross functional teams and developers in finalizing the requirement solution design wth the help of Dev Leads and Business Architects and create User Stories based on the solution that's finalized.• Also performed post development testing and created test cases, did Functional Testing, regression, progression, API testing, Data flow testing using tools like Postman, SQL, UI testing, etc. in the Scrum Agile framework for the SDLC. • Performed training sessions with the production team for the enhancements that were done and the changes that have happened so that they can be in line with the upcoming changes in the software application.

Mumbai, Maharashtra

• As a Salesforce CPQ Admin, I was involved in various tasks ranging from requirement gathering, creation of flows to creation of pricing and discounting and product rules.• Created various validations, price rules, product rules, custom objects, Screen Flows, discounting flows, Quote to Cash scenario implementation.• Performed UAT testing and requirement gathering, analysis based on requirement elicitation sessions with the stakeholders.• Worked on various Salesforce modules like Salesforce Sales Cloud, Service Cloud, Marketing Cloud.• Created various profiles, performed data migration using data loader.

Mumbai, Maharashtra