Uwe Jacobus Email & Phone Number

City Of Cape Town, Western Cape, South Africa

After several years of providing top-notch customer service in an online retail environment and working in retail banking, focusing on mortgage and SME finance, I'm excited to embark on a new journey as a property practitioner. My background has equipped me with a deep understanding of customer needs and financial intricacies, which I'm eager to leverage.

Virtual

Supporting and leading Team Managers and their teams in continously improving delivery success of parcels and groceries in North America, Canada and the United Kingdom.

Cape Town, Western Cape, South Africa

South Africa

My number one priority in this role is to support the associates who directly report to me. I am responsible for the coaching, development, performance and engagement of my associates. My people are my exclusive focus and my job is to support them and remove any barriers that prevent them from demonstrating the Amazon CS Contact Tenets on every contact.

Cape Town Area, South Africa

My number one priority in this role is to support the associates who directly report to me. I am responsible for the coaching, development, performance and engagement of my associates. My people are my exclusive focus and my job is to support them and remove any barriers that prevent them from demonstrating the Amazon CS Contact Tenets on every contact.

Cape Town Area, South Africa

Serve as the point of contact for Customer Service Associates who need assistance in resolving customer issues and have run out of viable options due to:- Permission restrictions- Knowledge gaps- Access to systems/toolsHandle customer escalations when a customer requests to have their issue referred to a supervisor, superior, member of leadership.

Cape Town Area, South Africa

- This seasonal role involves providing support and leadership to new hires during their first few weeks following their classroom training.- Support is provided during customer contacts by guiding new hires through trouble-shooting of issues, navigating the system and finding solutions.- Each lead is assigned up to 8 associates. - Collating, tracking and.

Cape Town Area, South Africa

- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.- Records customer inquiries by documenting inquiry and response in customers' accounts.- Improves quality service.

Cape Town Area, South Africa

• Customer Support Advisor in Inbound Customer Service Call Centre
• Deal with contact from a variety of customers - inbound calls as well as written and electronic correspondence
• Provide technically accurate and compliant responses to customer enquiries
• Deal with customer data ethically and in accordance with FCA requirements
• Carry out routine investigations to ensure resolution of customer queries and requests
• Must have a good knowledge of processes and procedures connected with relevant product area

Athlone, WC

Marketing and SalesAdvertisingSocial Media ManagementWebsite ManagementEvent Co-ordinationExhibition host

Kuils River

Providing a professional car wash and valet service at your home or business premises.Why wait in long queues at a conventional car wash, when you can continue doing what you want to.... while we attend to your car!

Managing all aspects of the business e.g. Stock management, staff management, financial management, advertising, marketing, events co-ordination, etc. Reporting on profitability, stock variances, incidents, etc directly to owners. Ensuring that all legislative requirements are met on an on-going basis. Negotiating with suppliers, vendors, contractors.

Occupational Certificate For Real Estate Agent, Real Estate

Education record

Matric, Technical/Electrical, Matric