Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience. Capita South Africa has more than 4,000 talented and passionate employees, committed to delivering better outcomes for our clients and their customers. The diversity of the Capita delivery network means that we can offer our clients flexibility, specialist skills, resources and technology, quality, and cost-effectiveness.
Capita’s priority is to protect the welfare of all our colleagues, clients and societies in which we operate. We support millions of people every day and are committed to continue serving our valued clients to maintain these services.
Our expertise in customer experience and management is widely recognised by the Business Process Outsourcing/Global Business Services industry:
BPeSA Awards (Business Process Enabling South Africa)
BPESA is a not-for-profit company that serves as the industry body and trade association for Global Business Services in South Africa serving the international and domestic markets.
• Best Outsourced Contact Centre 2013, 2017 (Finalist 2014, 2015)
• Skills Development Award 2013, 2014, 2015
• Community Spirit (CSR) 2013, 2014, 2015
• Job Creation 2014
• Non-technical Innovation 2015
• International Best Outsourced Contact Centre (M&S partnership) 2017
GSA Global Sourcing Summit & Awards 2018 (in partnership with BPeSA)
• Global Top Employer of the Year 2018
• African Service Provider of the Year 2018
• African BPO Contract of the Year 2018
Company Details
- Employees
- 623
- Founded
- -
- Address
- 55 St Georges Mall, St Georges Mall,south Africa
- Industry
- Outsourcing And Offshoring Consulting
- Website
- http://www.capita.com
- Keywords
- Customer Service, Telecommunications, Retail, Utilities, Travel, Insurance, Multi-channel Front Office, Back Office Processing, Sales and Retention, Shared Services.
- HQ
- Cape Town, Western Cape
Capita South Africa Questions
Capita South Africa's website is http://www.capita.com
Capita South Africa's LinkedIn profile is https://za.linkedin.com/company/capita-sa
Capita South Africa has
623 employees.
View email and phone details for 623
employees at Capita South Africa.
Capita South Africa's industry is
Outsourcing and Offshoring Consulting
Capita South Africa's top competitors are
Tp,
Diversifi,
Webhelp,
Capita,
Exl,
Cxi,
Sigma Connected Group,
Merchants,
Concentrix,
Amplify5.
Capita South Africa's categories are Outsourcing and Offshoring Consulting
Capita South Africa's founding year is 2012
