Dan Willis

Dan Willis Email and Phone Number

Branch Chief, Training and Capacity @ Washington, DC, US
Washington, DC, US
Dan Willis's Location
Washington DC-Baltimore Area, United States
Dan Willis's Contact Details

Dan Willis personal email

n/a
About Dan Willis

The Wolf: You're... Jimmie, right? This is your house? Jimmie: Sure is. The Wolf: I'm Winston Wolfe. I solve problems. Jimmie: Good, we got one.Specialties: User experience design, design leadership, DesignOps, civic tech, Information design, visual design, interaction design, design management, information architecture, usability, usability testing, user research.

Dan Willis's Current Company Details
Office of the Chief Information Officer, Department of Homeland Security

Office Of The Chief Information Officer, Department Of Homeland Security

Branch Chief, Training and Capacity
Washington, DC, US
Dan Willis Work Experience Details
  • Office Of The Chief Information Officer, Department Of Homeland Security
    Branch Chief, Training And Capacity
    Office Of The Chief Information Officer, Department Of Homeland Security
    Washington, Dc, Us
  • Gsa'S Centers Of Excellence
    Director, Customer Experience
    Gsa'S Centers Of Excellence Mar 2019 - Present
    Washington D.C. Metro Area
    The Centers of Excellence are part of GSA's Technology Transformation Services organization, which helps federal agencies make services more accessible, efficient and effective. There are several efforts underway to leverage digital technology to fix the U.S. government. I spent three years doing that as part of the U.S. Digital Service and now I'm trying to figure out how to use a different tool, the Centers of Excellence, to do more civic tech goodness.
  • Local, National And International Conferences
    Speaker And Ux Industry Thought Leader
    Local, National And International Conferences Jan 2001 - Present
    Various
    I speak regularly at a wide variety of conferences across the world including South by Southwest, UX Australia, EuroIA, the IA Summit, UXPA and WebVisions.
  • U.S. Digital Service
    Consultant, Product Development And Design
    U.S. Digital Service Apr 2016 - Mar 2019
    Washington D.C. Metro Area
    I provided leadership and innovative solutions for the Department of Homeland Security as part of the unique public sector experiment that is the U.S. Digital Service (USDS). A startup launched by The White House during the Obama administration, USDS uses design and technology to deliver better services to the American people. I led a transformation of USCIS's digital product development for enterprise software. Collaborating with people from all levels of the organization, from leadership all the way down to contract developers, I introduced a comprehensive system of product discovery, design and development.I also worked with FEMA to try to transform their disjointed grant programs into a single, well-orchestrated and efficient digital system.
  • Cranky Productions
    Founder, Consultant
    Cranky Productions Apr 2014 - Apr 2016
    Washington D.C. Metro Area
    I am a multi-faceted user experience professional with the skills to both motivate CEOs and manipulate pixels. My clients hire me to both define the biggest problems of their most important users and to provide holistic design solutions to address those problems.My deep expertise includes:- Design- UX strategy- DesignOps- Content strategy- User research- Information architectureMy consulting clients have included the FBI, Corning, the American Museum of Natural History, AARP Foundation and several federal agencies.
  • Cranky Talk Workshop
    Founder And Faculty Member
    Cranky Talk Workshop Oct 2010 - Dec 2015
    Created, designed and facilitated successful day-long workshop for user experience professionals. Managed student enrollment and recruited faculty. Secured venue and sponsorship, crafted marketing materials and drove interest through traditional and non-traditional channels.
  • Marriott International
    Director Of Mobile Experience Design
    Marriott International Sep 2012 - Apr 2014
    Bethesda, Md
    Led the transformation of Marriott International’s mobile experience design practice. Responsible for the experiences of users on the company’s native applications (iOS and Android). In conjunction with Experience Design directors and the Experience Design Senior Director, redefined the experiences of Web users on the full spectrum of devices. Served as the UX Lead for development of the company’s first iPad application. Designed forward-thinking mobile device prototypes.
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  • Sapient
    Associate Creative Director
    Sapient Nov 2007 - Sep 2012
    Arlington, Va.
    Responsible for the overall design, navigation, organization, usability and business process engineering for digital solutions and software. Translated user needs, business objectives and technology capabilities into effective user experiences.Provided support for the business unit’s UX professionals. Crafted job descriptions, review resumes and conduct interviews of UX candidates.Collaborated with other Sapient staff and the client to ensure the integrity of the user experience throughout project lifecycles. Provided user experience expertise for proposals.
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  • Public Broadcasting Service
    Director Of User Experience
    Public Broadcasting Service May 2005 - Nov 2007
    Managed the design, information architecture and Web analytics resources for the Public Broadcast Service's Interactive team. Responsible for the user experience of PBS.org including the overall information design and usability of the site. Designed, facilitated and analyzed usability testing. Helped lead the introduction of PBS' enterprise Web analytics package. Supervised five designers and a Web analyst.
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  • K12 Inc.
    Sr. Information Architect
    K12 Inc. Apr 2003 - May 2005
    Mclean, Va
    Provided UX expertise for a variety of projects.
  • Washingtonpost.Newsweek Interactive
    Director Of Site Development
    Washingtonpost.Newsweek Interactive Jul 2001 - Oct 2002
    Initiated and managed massive effort to align the company's business and user goals.
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  • Washingtonpost.Newsweek Interactive
    Director Of User Experience
    Washingtonpost.Newsweek Interactive Oct 2000 - Jul 2001
    Created a department to act as the company's user and user experience advocate. Introduced information architecture and related tools and processes to the organization; designed and analyzed user testing; designed and led user-centric process for Entertainment Guide re-launch. Supervised the User Experience Manager.
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  • Washingtonpost.Newsweek Interactive
    Design Manager
    Washingtonpost.Newsweek Interactive May 1998 - Sep 2000
    Managed design resources for online classified products and later a local portal and e-commerce product. Supervised designers and a Web tech specialist.
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  • Sun-Sentinel
    Sr. Producer/Design And Production
    Sun-Sentinel Feb 1996 - May 1998
    Launched sites and supervised design and production resources on both America Online and Web platforms. Supervised six producer/designers.
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  • Sun-Sentinel
    Associate Editor (Xs Magazine)
    Sun-Sentinel Mar 1994 - Feb 1996
    Designed, built, and launched magazine's first Web site. For the print product, designed weekly pages and provided illustrations and photo editing. As interim managing editor, assigned and edited stories and supervised copyediting.
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  • Sun-Sentinel
    Art Director (Ice Magazine)
    Sun-Sentinel Jan 1993 - Mar 1994
    Launched arts and entertainment magazine. Designed weekly pages and supervised production system. Recruited and supervised freelance illustrators and photographers. Supervised Assistant Art Director
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  • Sun-Sentinel
    Layout Editor
    Sun-Sentinel Dec 1988 - Jan 1993
    Designed Metro sections for major newspaper.
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  • Gannett
    Graphics Editor (Burlington Free Press)
    Gannett Jan 1988 - Dec 1988
    View

Dan Willis Skills

Web Design User Interface Design Interaction Design Information Architecture Usability Testing Information Design Visual Design Usability Web Analytics Design Management User Experience User Experience Design Persona Wireframes Experience Design User Centered Design Content Strategy Accessibility Mobile Design Digital Strategy Usability Engineering Human Computer Interaction Content Management Public Speaking User Interface User Research Mobile Devices Illustrator Heuristic Evaluation E Commerce Creative Direction User Scenarios Wire Framing Wireframing

Dan Willis Education Details

Frequently Asked Questions about Dan Willis

What company does Dan Willis work for?

Dan Willis works for Office Of The Chief Information Officer, Department Of Homeland Security

What is Dan Willis's role at the current company?

Dan Willis's current role is Branch Chief, Training and Capacity.

What is Dan Willis's email address?

Dan Willis's email address is da****@****lis.com

What is Dan Willis's direct phone number?

Dan Willis's direct phone number is +130138*****

What schools did Dan Willis attend?

Dan Willis attended The Johns Hopkins University, University Of Maryland College Park.

What skills is Dan Willis known for?

Dan Willis has skills like Web Design, User Interface Design, Interaction Design, Information Architecture, Usability Testing, Information Design, Visual Design, Usability, Web Analytics, Design Management, User Experience, User Experience Design.

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