Customer Service Representative
CurrentProvided customer service, resolving inquiries and assisting with banking services, while maintaining high customer satisfaction.
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Kim W. is listed as Life-time Student | Combining Design, Technology, Business, and Customer Insights at Westpac New Zealand, a with 2891 employees, based in Christchurch, Canterbury, New Zealand. AeroLeads shows a matched LinkedIn profile for Kim W..
Kim W. previously worked as Customer Service Representative at Westpac New Zealand and UX Designer at Manana. Kim W. holds Master'S Degree, Applied Computing from Lincoln University (Nz).
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Dynamic and versatile professional with years of management experience, currently pursuing a Master’s degree in Applied Computing. Transitioning into UX Design with a unique blend of expertise in design, business, and customer insights. Skilled in fusing creative innovation with analytical precision to deliver exceptional results. Ready to bring a fresh perspective and proven problem-solving abilities to transform user experiences and elevate organisational success.
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Provided customer service, resolving inquiries and assisting with banking services, while maintaining high customer satisfaction.
• Conducted UX audit, user research and developed solutions in Figma.• Collaborated with cross-functional teams to refine designs and createdocumentation.
Christchurch, Canterbury, New Zealand
• Oversaw operations and sales for multiple stores, ensuring seamless customer experiences. • Led team training and development initiatives to enhance performance and productivity. • Developed and executed strategic initiatives to drive revenue growth and enhance customer satisfaction.
Queenstown, Otago, New Zealand
• Collaborated with cross-functional teams to deliver client-focused solutions and exceed business objectives. • Managed business operations, including resource management and sales performance optimisation.
Queenstown, Otago, New Zealand
• Empowered and motivated the sales team to meet objectives and improve store profitability.• Authored weekly reports on buying trends, customer requirements, and profit margins to inform strategic decision-making.• Oversaw store administration and adeptly adjusted strategies to optimise customer engagement and sales.
Christchurch, Canterbury, New Zealand
• Managed daily operations for the department. • Led team training and development to enhance performance. • Implemented strategic initiatives to boost customer satisfaction and sales.
New Zealand
• Maintained high visual merchandising standards across all stores in New Zealand. • Conducted training sessions to enhance staff skills. • Identified business opportunities and improved VM standards.
Auckland, New Zealand
• Designed captivating visual displays to enhance the shopping experience and drive sales. • Utilised market research and trend analysis to inform product placement and store layout decisions.
Chengdu, Sichuan, China
• Negotiated promotions and designed in-store displays to increase customer engagement. • Developed and deployed marketing strategies to raise brand awareness and attract a larger customer base.
Chengdu, Sichuan, China
Other employees you can reach at westpac.co.nz. View company contacts for 2891 employees →
Carly-Anne Vernon
Colleague at Westpac New ZealandAuckland, New Zealand
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SK
Shelley Kent
Colleague at Westpac New ZealandNew Zealand
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JG
James Geng
Colleague at Westpac New ZealandAuckland, New Zealand
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LL
Louise Lee
Colleague at Westpac New ZealandWellington, New Zealand
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SG
Safka Gibbs
Colleague at Westpac New ZealandAuckland, New Zealand
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RA
Rob Ashworth
Colleague at Westpac New ZealandHawke'S Bay, New Zealand
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FC
Fiona Clark
Colleague at Westpac New ZealandNew Zealand
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DM
Deveny Mckay
Colleague at Westpac New ZealandAuckland, New Zealand
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LH
Laurie Hallowes
Colleague at Westpac New ZealandWellington, New Zealand
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SR
Sureshkumar Rajendran
Colleague at Westpac New ZealandLower Hutt, Wellington, New Zealand
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Quick answers generated from the profile data available on this page.
Kim W. works for Westpac New Zealand.
Kim W. is listed as Life-time Student | Combining Design, Technology, Business, and Customer Insights at Westpac New Zealand.
Kim W. is based in Christchurch, Canterbury, New Zealand while working with Westpac New Zealand.
Kim W. has worked for Westpac New Zealand, Manana, Hunterhome, Southern Lakes Express, and Elle + Riley Cashmere.
Kim W.'s colleagues at Westpac New Zealand include Carly-Anne Vernon, Shelley Kent, James Geng, Louise Lee, and Safka Gibbs.
You can use AeroLeads to view verified contact signals for Kim W. at Westpac New Zealand, including work email, phone, and LinkedIn data when available.
Kim W. holds Master'S Degree, Applied Computing from Lincoln University (Nz).
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