Steve B. Email & Phone Number

Phoenix, Az, Us

Austin, Texas Metropolitan Area

• Design and migrate digital systems to Amazon Web Services (v5) platform supporting alumni founded non-profit serving about 35,000 users and graduates back to 1938 of the USMA at West Point• Full stack migration and redevelopment into Kubernetes containers for management of costs, performance and provide flexible scalability• Recruit, manage and develop IT staff to support system / users

Phoenix, Arizona, United States

Responsible for internal daily operations of IT department (~65 staff, 16M Budget). In alignment with the strategic direction of the CIO and the initiatives of the Director, transform IT into professional service bureau that provides secure infrastructure, services and internal software development to modernize the Agency. Theory Y manager in a Theory X culture.In leading the team of passionate IT professionals, I was accountable to:• Develop gap analysis of IT organization during the first 120 days for clear-eyed view• Focus direction of the CIO to build trust and teamwork that empowers staff to address gaps• Oversee statewide voice and data contract network program servicing 10,000+ employees / 5000+ devices / 10+ locations / $7M+ annually • Develop cyber security program to address gaps from AZ State Audit Findings (2022 Sunset Audit), Federal CJIS standards and legal mandates• Modernize internal dev team for agile development with JIRA, Git and Bamboo for CD with YAML• Govern project management organization with portfolio of 30+ projects ($58M)• Led tactical teams to address urgent problems as they arise• Personally filled organizational gaps to ensure department success as necessary to model ownership• Mentor and teach junior staff to grow their skills and contribution to the team• Develop relationships with state entities, communicate and collaborate openly across agencies to identify and drive key transformation initiatives

Paradise Valley, Arizona

Developed 5-year technology strategy. Recruited new staff to transform the town IT culture and technology support. Led staff execution to transform from small business to Fortune 500 class technology platform in 39 months. Annual operations costs reduced to 2013 levels with fewer issues. Staff and clients are happier and more productive.Develop and implement short- and long-range strategic plans for technology to take advantage the best technology solutions• Recruit, manage and develop the IT staff to create an amazing team. Addressed underperforming team members with coaching• Prepare and manage town-wide IT budget; develop client department solutions within budget and lowest total lifecycle costs for ongoing operations• Develop Policy, Standards and Procedures to ensure reliable and repeatable operations• Updated technology portfolio from outdated IT platforms to Fortune 500 class systems while reducing annual operations expenses to previous 2013 budget levels• Example projects completed in past 40 months with a small team (4):• Routed Network, Campus Wi-Fi, SPLUNK SIEM, EndUser platform refresh, Redundant Internet, Standardized Police Unit technology, ACJIS Cyber Security Improvements, 2 Factor for remote access, VMWare hybrid cloud, 2 Version upgrades of PD CAD system, rebuild of GIS capabilities for latest CAD system, Technical support for move to NIBRS.• All users moved to o365, Civic Board Members and Commissioners move to iPads, Staff on Windows 10, Zoom rooms, 65% capable of remote work for CV-19 within 2 weeks, new workstations with a 5-year lifecycle to cut annual Operations Expenses

Burbank, California, United States

Developed 5-year strategic plan to map system operations, project implementations and regulatory requirements to ensure compliance without impact to operational reliability.• Managed annual budget for operations, capital projects and labor resources to execute strategic plan for our 300 user Utility within the city organization.• Started Systems Engineering approach for all city IT infrastructure to increase reliability, customer service, agility, and reduce annual operating costs by 14%• Manage and develop IT and Security staff to provide great customer service that could execute tactical projects outline in the developed strategic 5-year plan.• Redesign control systems for potable water operations, electrical operations, corporate network, VoIP network and city ISP network to eliminate single points of failure and reduce operating costs. Hybrid network provides OpenFlow SDN capability for future growth. Subject to National Energy Reliability Corporation NERC standards.• Reconfigured IT facilities into redundant data centers with virtualized server infrastructures to create private cloud services - improved performance and disaster recovery• Utilized Amazon Web Services for additional on-demand capacity and future growth of data analytic services as needed reducing capital expenditures• Unified data architecture for operations, forecasting and financials to provide data access via any preferred tool (i.e., ESRI, OSI PI, Excel, SQL, SharePoint, Oracle ERP)• Proposed citywide Wi-Fi solution, presented, and won approval by city council for all citizens of Burbank. 400+ access points across the city to provide basic Internet services. Utilized existing assets for public good with <5% increase in operational expenses• Managed internal project to designed, built and support new Motorola P25 radio system backbone for Glendale, Burbank and Santa Monica Police / Fire (new core for ICI System JPA) Provide Mission Critical solution for 70 Public Safety Agencies

Greater Los Angeles Area

Management assurance / internal consulting on IT operations for UC System at Los Angeles Campus• Transform information security program after nation's 1st HIPPA violation• Monitor, consult and review information technology programs of UCLA Health System• Development, Integration and Operations consulting guidance for all departments migration from departmental EMRs into system EPIC EMR systems• Evaluated compliance with HIPPA, FISMA (NIST), Federal, State and Local regulations for any health IT system

Developed and implemented enterprise security program based upon NIST, ISO 27001 and COBIT. Argued and won approval to implement 27M strategic program over 5 years based upon risk assessment of current posture.Refreshed the Policies, Standards, and Guidelines for Cyber Security to provide guidance throughout the company. Implemented tactical plans in a staged approach beginning with increased system visibility, regular vulnerability management scans, and remedial actions to quantify risks and remediation. Developed new security architecture to simplify security operations and ensure consistent application. Cybersecurity specialist for the enterprise risk management program, customer privacy protection, and Information Governance team in partnership with Legal, HR, Corporate Security, Sales, and Trading to standardize policies and framework for the company. Managed computer forensics team for legal department investigations.Designed, developed, and reviewed security systems across operational technologies. Nuclear power systems security, Grid security.Designed standardized cybersecurity to meet National Energy Reliability Council (NERC) standards and architectures for the "Smart Grid".Developed staff skills through mentoring in security lab 2-4 hours a week.

Mba, Strategy And Technology Management

Global MBA Program. Focus on Technology Management and Strategy International MBA program by two top schools — UCLA Anderson and NUS.

Master Of Business Administration - Mba, International Business, 3.91

Mba, Business Administration And Management, General

A truly international MBA program was designed by two top schools — UCLA Anderson and NUS Business School — to turn promising managers.

Mba, Business Administration And Management, General

Started MBA at Pepperdine and classmate told me about the UCLA-NUS international MBA program at the first class sessions. I applied.

Ba, Business Administration And Management, General

Applied Liberal Arts degree in Business Management.