Efficient facilitator of CEO business procedures:- Assist the CEO on various operational strategies HR structure, financial planning, etc.) to contribute revenue growth H12024 118% YoY # 85% KPI). - Work closely with stakeholders PS, MSP & Sale/Marketing) to build the product vision, strategic direction, and organizational goals. - Proactively coordinate, monitor, and support relevant department in executing priority tasks to achieve KPI/OKR goals. - Provide " " and " " role, providing a bridge for smooth communication between the CEO and managers, demonstrating leadership to maintain credibility, trust, and support with the executive team. gatekeeper gateway - Act as a liaison and provide support to the BOD. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials.

Develop partnership with Government Organization Officers GOO- Convince the GOO to increase using Zalo e-Government service.- Assist in executing corporate partnership goals across different internal and external stakeholders.- Closely work with cross-functional teams to ensure overall progress of the projects.- Monitor, review problem and business impact to improve advanced requests for Chatbots.- Monitor & evaluate daily internal/external Partnership & PR activities.- Acquire more than 3000 new Zalo e-Gorvernment users, hit 150% KPI.

• In charge of team performance & campaign; KPI which assigned by Manager.• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.• Establish, develop and maintain positive business and customer relationships.• Expedite the resolution of customer problems and complaints to maximize satisfaction.• Achieve agreed upon sales targets and outcomes within schedule.• Make daily/ weekly/ monthly report for own performance.

• In charge of recruiting, training, coaching for team members.• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.• Establish, develop and maintain positive business and customer relationships.• Expedite the resolution of customer problems and complaints to maximize satisfaction.• Achieve agreed upon sales targets and outcomes within schedule.• Make daily/ weekly/ monthly report for team performance.

• Use sales promotion measures to propose suitable programs for marketing and sales team.• Translate business goals into digital marketing objectives, creating and communicating marketing targets / briefs.• Act as administrator for brand social channels: scheduling and posting content following the brand guidelines and recommendations, monitoring and responding to the community, curating user generated content, and crisis management.• Stay up to date on new social media platforms, tools, trends and best practices.• Build and maintain customer community via digital platform.