I am an organized and dependable professional with 2 years of hands-on experience in ERP support and implementation. With a Master’s degree in Computer Science, I bring a solid technical foundation and a proven ability to manage multiple priorities with a positive attitude. My expertise lies in analyzing client requirements, configuring ERP solutions, and providing comprehensive technical support to ensure smooth operations and data integrity.In my role as an ERP Support Engineer at Moha Technologies, I have been responsible for the full lifecycle of ERP implementation, from understanding client business processes to configuring and customizing ERP solutions that meet specific client needs. My experience includes extensive client consultation, where I have successfully advised on ERP best practices and provided tailored solutions that drive business efficiency. I have also been instrumental in training end-users, ensuring they are equipped to use the ERP systems effectively, which has resulted in higher client satisfaction and successful system adoption.Beyond ERP support, I have technical proficiency in programming languages such as Python, C, and C++, which allows me to understand and solve complex technical issues. My communication skills, both written and verbal, are strong, enabling me to explain technical concepts to non-technical stakeholders clearly. I am also skilled in website design using Odoo, graphic design with Canva, and Shopify website building, including SEO optimization.My educational background further supports my technical abilities. I hold a Master of Science (M. Sc) in Computer Science from Rani Channamma University Belagavi, where I graduated with a distinction. My academic projects, such as developing a Virtual Medical Assistance web application and providing ERP support for the sales module during my internship at Moha Technologies, have sharpened my technical and problem-solving skills.Throughout my career, I have been passionate about continuous learning and development, as evidenced by the certifications I have completed, including "Communicating with Confidence," "Advanced Python," and "Level-up Python," all from LinkedIn Learning. These certifications have enhanced my technical and soft skills, making me well-rounded and adaptable to various professional challenges.