Uzma Ghazal Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

- Provide technical advice to insurers/reinsurers as and when required.- Negotiate with insurers/reinsurers in order to close deals.- Monitor proposal components to insurers (e.g. pricing, terms and conditions, etc.) on large strategic accounts- Monitor contract (slip) development in assigned LoBs in order to ensure accurate contractual content.- Approve on the decided commission/brokerage to generate revenues.- Manage coordination with Quality Assurance in assigned… Show more - Provide technical advice to insurers/reinsurers as and when required.- Negotiate with insurers/reinsurers in order to close deals.- Monitor proposal components to insurers (e.g. pricing, terms and conditions, etc.) on large strategic accounts- Monitor contract (slip) development in assigned LoBs in order to ensure accurate contractual content.- Approve on the decided commission/brokerage to generate revenues.- Manage coordination with Quality Assurance in assigned LoBs for auditing placement files.- Coordinate with internal and external (e.g. reinsurers, insurers, etc.) stakeholders to resolve issues in assigned LoBs.- Manage Facultative business development opportunities and activities to attract and retain Facultative clients in assigned LoBs.- Negotiate with insurers and reinsurers to resolve issues and ensure successful settlement- Build and maintain the business relationships within UAE and Indian Subcontinent Markets. Show less

Dubai, United Arab Emirates

- Held accountability as the primary point of contact for major clients' policy servicing issues and solutions- Oversees and enhances the group life portfolio's services and operations.- Responsible for a wide range of vital functions, including life insurance operational excellence, service enhancement, and end-to-end management of group life policies.- Orchestrates and implements strategies to seamlessly integrate the group life portfolio into the Salama operations.-… Show more - Held accountability as the primary point of contact for major clients' policy servicing issues and solutions- Oversees and enhances the group life portfolio's services and operations.- Responsible for a wide range of vital functions, including life insurance operational excellence, service enhancement, and end-to-end management of group life policies.- Orchestrates and implements strategies to seamlessly integrate the group life portfolio into the Salama operations.- Contributes to the successful evolution of the group life portfolio in line with the company's overarching goals Show less

Oud Metha, Dubai, United Arab Emirates

• Negotiated and finalized premium rates with reinsurance companies and brokers/clients.• Ensured comprehensive underwriting information and technical analysis supported all inquiries.• Executed manual computations and booked new and renewal life business and well equipped with using quotation tools• Issued bilingual policy documents for new and renewal business.• Supervised claims processing• Built business relationships with major Global Reinsurers, brokers, and… Show more • Negotiated and finalized premium rates with reinsurance companies and brokers/clients.• Ensured comprehensive underwriting information and technical analysis supported all inquiries.• Executed manual computations and booked new and renewal life business and well equipped with using quotation tools• Issued bilingual policy documents for new and renewal business.• Supervised claims processing• Built business relationships with major Global Reinsurers, brokers, and partners.• Trained sales agents on life products and accompanied them to provide technical support during client meetings Show less

Dubai

• Obtained medical insurance quotes from leading insurers, creating a consolidated comparison with informed recommendations.• Led policy servicing through endorsements and supervised customer support during claims procedures• Developed presentations outlining benefit features, facilitating comparison of diverse products from different insurers for sales agents.• Prepared and submitted comprehensive business reports to the Head of Department (HOD), analyzing weekly performance.

Pakistan

• Identified process gaps and implemented seamless operational improvements.• Developed and executed Internal Service Measures (ISMs), Service Level Agreements (SLAs), and practical Turnaround Times (TATs).• Demonstrated proficiency in IT integration by closely liaising with IT teams for the successful implementation of new initiatives and system enhancements.

Karāchi, Sindh, Pakistan

 Initial underwriting of life insurance applications from both bank and insurance company perspectives Addressed customer complaints via CMS to provide end to end resolution by coordinating with insurance companies and the clients.  Premium collection via excel based uploads data of 50,000 + individual life customers.  Prepared Excel database to manage other channel business i.e. mobile banking and call center Trained sales staff on underwriting… Show more  Initial underwriting of life insurance applications from both bank and insurance company perspectives Addressed customer complaints via CMS to provide end to end resolution by coordinating with insurance companies and the clients.  Premium collection via excel based uploads data of 50,000 + individual life customers.  Prepared Excel database to manage other channel business i.e. mobile banking and call center Trained sales staff on underwriting requirements for life insurance policies Show less

Karāchi, Sindh, Pakistan

 Coordinated with regional sales managers to ensure correctness of submitted individual life business requirements. Maintained daily attendance records of sales staff. Gathered data from sales representatives in all regions and compiling it into a central report. Summarized the data from the daily reports and sent it to the head of department for review Keeping records of all the processed business for audit reviews

Master'S Degree, Human Resources Management

Bachelor Of Commerce - Bcom, Business/Commerce, General

Award In General Insurance, Insurance

Cert Cii, Insurance

Masters In Human Resources Management, Human Resources Management And Services

Award In General, Insurance