Vivian Bravo Email & Phone Number

Bakersfield, California, United States

- Provided billing and operational assistance to Amazon’s global legal department by onboarding new firms and vendors, investigating and resolving payment inquiries, and identifying opportunities for process improvement- Maintained working knowledge of regulations in various countries to facilitate business compliance- Collaborated with multiple teams including Accounts Payable, Tax, and Finance to promote positive business outcomes and customer service experiences- Managed an email queue of 20 to 50 emails and responded to all inquiries within designated response times

Bakersfield, California, United States

- Scheduled meetings, hearings, and depositions for multiple attorneys- Prepared correspondence, discovery shells, and various form documents for attorney review- Helped oversee the management and production of discovery in wage and hour disputes- Supported attorneys during legislative proceedings by fact checking information, maintaining litigation calendars, tracking case developments, and filing documents in state and federal court

Bakersfield, California Area

- Managed the personal and professional calendar of an equity partner with a fast-paced, multi-disciplinary practice- Performed tasks including screening potential clients, formatting documents to final form, and processing high volumes of correspondence- Participated in monthly bill review by tracking expenses, checking billing entries for accuracy, and working closely with timekeepers to resolve discrepancies- Organized complex client records and generated internal reference tools to make case information more accessible to the legal team and firm administration

Santa Barbara, California Area

- Evaluated surplus items and made recommendations related to storage and disposal- Researched the value of salvageable items and created reports to assist management in price-setting decisions- Helped reduce profit loss by working with management to implement new marketing strategies including item bundling and student discounts- Established the first social media accounts for the UCSB Surplus Sales Department on Facebook, Twitter, and Instagram, and regularly updated content to answer questions and showcase available items

Santa Barbara, California Area

- Regularly organized $200K worth of jewelry to keep displays fresh and inviting- Shared product knowledge with customers and formed professional relationships to generate product interest and build clientele- Encouraged customers to sign up for warranties and additional services, meeting quotas for add-on sales and credit card applications- Completed opening and closing duties including counting money, making deposits, and arming and disarming alarm systems

Riverside, California

- Answered telephones, greeted clients, and completed document pickup requests- Created and maintained case files in both paper and electronic form- Helped attorneys prepare for trial by organizing exhibits and assisting with other tasks as needed- Completed documents for case files by obtaining information from attorney notes and public records