Vladimir Dmitriev Email & Phone Number

Valencia, ES

Valencian Community, Spain

• I specialize in program strategy and vision for Telecom, Contact Center and Unified Communications solutions, directing global teams to manage multiple high-impact projects while acting as Project Manager for a.
• 𝐃𝐢𝐫𝐞𝐜𝐭𝐞𝐝 𝐚 𝐠𝐥𝐨𝐛𝐚𝐥 𝐝𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 of 140+ professionals across multiple countries (Serbia, Lithuania, Turkey, Mexico) to oversee 15+ software development projects, delivering all on time and within budget.
• 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝐚 𝟗.𝟏/𝟏𝟎 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐬𝐜𝐨𝐫𝐞 by prioritizing constant quality improvements, proactively addressing risks, and maintaining consistent communication with clients.
• 𝐒𝐞𝐫𝐯𝐞𝐝 𝐚𝐬 𝐚 𝐤𝐞𝐲 𝐩𝐨𝐢𝐧𝐭 𝐨𝐟 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐟𝐨𝐫 𝐬𝐞𝐧𝐢𝐨𝐫 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩, development teams, product managers, and cross-functional stakeholders across the USA, Canada, UK, India, and Ireland.
• 𝐒𝐞𝐜𝐮𝐫𝐞𝐝 𝐑𝐅𝐏𝐬, successfully winning a high-capacity Contact Center project.
• 𝐋𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐬𝐭𝐚𝐫𝐭𝐮𝐩 𝐟𝐫𝐨𝐦 𝐬𝐜𝐫𝐚𝐭𝐜𝐡 by staffing 50 professionals across four countries in two months, building Development, QA, Test Automation, and DevOps teams with clear roles and responsibilities

Belgrade, Serbia

• I specialized in managing a multi-locational department of 140+ professionals across three countries, overseeing software development, QA, and test automation for a North American telecom equipment and software vendor.
• 𝐋𝐞𝐝 𝐜𝐫𝐢𝐭𝐢𝐜𝐚𝐥 𝐑&𝐃 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 for a key client while managing departmental responsibilities, ensuring alignment with business goals and timelines.
• 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐦𝐚𝐧𝐚𝐠𝐞𝐝 𝐭𝐡𝐞 𝐫𝐞𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧 of over 100 employees to Serbia and Turkey under tight deadlines, ensuring seamless business continuity.
• 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐞𝐝 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬 to quickly address skill gaps and restore productivity, ensuring team cohesion in new locations.
• 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝟏𝟎𝟎% 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭𝐮𝐚𝐥 𝐨𝐛𝐥𝐢𝐠𝐚𝐭𝐢𝐨𝐧𝐬, improving stakeholder satisfaction, and enhancing overall operational resilience.
• 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝐚 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭 𝐫𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐢𝐧 𝐚𝐭𝐭𝐫𝐢𝐭𝐢𝐨𝐧 𝐭𝐨 𝟓% by fostering a positive work environment, implementing retention procedures, and strengthening team cohesion and morale.

Nizhniy Novgorod, Russia

• I specialized in leading R&D operations, managing cross-functional teams, and scaling business operations for North America’s leading telecom equipment and software provider.
• 𝐃𝐨𝐮𝐛𝐥𝐞𝐝 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐯𝐨𝐥𝐮𝐦𝐞, growing the team from 200 to 450 employees while overseeing 4 Program Managers.
• 𝐋𝐞𝐝 𝐨𝐧𝐞 𝐨𝐟 𝐟𝐢𝐯𝐞 𝐤𝐞𝐲 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬 while overseeing all R&D operations, balancing hands-on management with high-level strategic responsibilities.
• 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐞𝐝 𝐚𝐧 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐫𝐢𝐬𝐤 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐟𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 that identified potential project risks early, achieving a 15% improvement in OTD (on-time delivery) metric.
• 𝐍𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐞𝐝 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭𝐬, rates, and costs, ensuring favorable terms and successfully negotiated over 100 contracts over 4 years, enhancing the department's profitability and operational efficiency.
• 𝐋𝐞𝐝 𝐬𝐚𝐥𝐞𝐬 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬 by responding to tenders, RFPs, and RFIs, leveraging negotiation skills to convert new business opportunities into contracts. Responded to 20 tenders/RFPs, resulting in 11 new contracts.

Nizhniy Novgorod, Russia

• Led a department of 80+ engineers across 5 projects, delivering software development, QA, and Tier 4 support for a top vendor of telecom equipment and software in North America.
• 𝐄𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐂𝐓𝐎, 𝐐𝐮𝐚𝐥𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧 𝐝𝐢𝐯𝐢𝐬𝐢𝐨𝐧𝐬 to enhance expertise, driving innovation and increasing RFP responses from 4 to 12 per year, which improved project handling capabilities.
• 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭-𝐥𝐞𝐯𝐞𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐧𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 related to estimates, timelines, and milestones, ensuring alignment and satisfaction on both sides.
• 𝐓𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧𝐞𝐝 𝐜𝐨𝐧𝐭𝐫𝐚𝐜𝐭𝐬 to a new business model, improving efficiency by 10%.
• 𝐌𝐞𝐧𝐭𝐨𝐫𝐞𝐝 𝐚𝐧𝐝 𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝟖 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐫𝐬, implementing a leadership development program for new project managers and team leads, conducting regular one-on-one meetings and performance reviews to tailor development plans.
• 𝐈𝐝𝐞𝐧𝐭𝐢𝐟𝐢𝐞𝐝 𝐚𝐧𝐝 𝐦𝐢𝐭𝐢𝐠𝐚𝐭𝐞𝐝 𝐫𝐢𝐬𝐤𝐬, ensuring smooth project execution and client satisfaction.

Nizhniy Novgorod, Russia

• Managed three teams (20+ engineers) delivering VoIP products, including SIP and H323 Unified Communication clients, Private IP Telephony server as well as solutions tailored for Legal Professionals.
• 𝗟𝗲𝗱 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝘂𝘀𝗶𝗻𝗴 𝗔𝗴𝗶𝗹𝗲 𝗮𝗻𝗱 𝗪𝗮𝘁𝗲𝗿𝗳𝗮𝗹𝗹 𝗺𝗲𝘁𝗵𝗼𝗱𝗼𝗹𝗼𝗴𝗶𝗲𝘀, achieving 95% on-time delivery of VoIP products and maintaining a high-quality standard.
• 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐜𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠, breaking down deliverables into tasks and milestones.
• 𝐔𝐭𝐢𝐥𝐢𝐳𝐞𝐝 𝐉𝐢𝐫𝐚 𝐭𝐨 𝐭𝐫𝐚𝐜𝐤 𝐩𝐫𝐨𝐠𝐫𝐞𝐬𝐬, assign tasks, and manage project workflows efficiently.
• 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐞𝐝 𝐫𝐞𝐥𝐞𝐚𝐬𝐞 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠, managing content, estimates, and timelines across multiple teams to ensure smooth and timely deliveries.
• 𝐒𝐞𝐫𝐯𝐞𝐝 𝐚𝐬 𝐭𝐡𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐎𝐰𝐧𝐞𝐫, overseeing the solution's development and aligning features with business objectives.

Nizhniy Novgorod, Russia

Led a team of 10 engineers to develop a time-tracking solution for legal professionals using C/C++, C#, and Java. As Scrum Master, I fostered agile practices, designed scalable architecture, and delivered core features across Linux, Windows, Android, and iOS.

Nizhniy Novgorod, Russia

Developed core functionality for a Private IP Telephony system, enhancing voicemail, conferencing, and call routing using C/C++ on Linux. Provided on-site support in Canada for 9 months, resolving issues and contributing to system improvements.

Information Technology

Business Administration And Management, General