Vincent Herman Email & Phone Number

Barcelona, Ct, Es

Pricing and Carriers relationship for Auctane brands in Europe: Packlink, ShipStation, ShipEngine, Metapack

Barcelona Area, Spain

Softonic is a global leading software download platform with over 80 monthly active users.My mission is to identify and develop new business opportunities for Softonic to significantly accelerate the development of the company.Responsibilities include- Strategic planning (including budget planning and presentation to the Board of Directors)- Leading end-to-end M&A processes from target identification to post-deal integrationReporting to the COO

Barcelona Area, Spain

Setting up the Operations team for Customer Success at Typeform.Typeform is a fast growing SaaS startup offering a data collection tool.Operations are the trusted business partner of all CS teams, enabling them to achieve their goals by supporting them along three axis:- Provide metrics and insights to help inform teams strategies- Drive a culture of optimisation by continuously improving processes- Help choose and implement tools that streamline processes and integrate with Typeform’s tools ecosystem

Barcelona Area, Spain

E-commerce expertise - Product and Business insights based on data Business excellence enablers- Definition and set-up of an A/B testing service suite: Coordinating technology, analytics and change management to drive a testing culture, enabling thousands of tests per year- Revenue optimisation and competitive insights: Designing tools, methods and inputs to refine Pricing approach and flexibility + Setting up a competitive insights platform (price scraping provider + analysis framework)Contributed to the Group’s double-digit growth for the past 2 years- Set-up and execution of the complete revamp of Business Intelligence for the Group: Recruiting and building the BI product Team (Product Owners and Data Governance) and building a state of the art, business-oriented BI platform with an agile organisationGroup-wide transformation project- 18 months project to set-up an agile, data-driven Product organisation of 50 autonomous PODs- Active participant in the transformation team and steering committeeThe new organisation reduced delivery times by 70% and delivered over 10% growth in conversionCross functional projects- Involved in all budget processes, supporting Revenue and Marketing planning- Ad hoc support (e.g. business cases) to various functions: Customer Service, Payments, Finance, …) People and business leadership- Building and growing 2 teams from scratch: recruitment of 18 team members over 3 years- Regular interaction with senior stakeholders. Reporting to C-level (Chief Revenue Officer)

Paris Area, France

Methodology and expertise for support functions (pricing and distribution, financial governance): Diagnosis of existing systems, design and implementation of tools and methods, training of client teams- Tools and methods design for the pricing team of a DIY retailer- Pricing and distribution optimization diagnosis for a player in the tourism industry- Financial governance methodology in the cosmetics industryStrategic analysis and recommendations: Complex models, business planning, benchmark and market analysis, Top management presentations- Strategic review for a global B2B telecommunications operator- Modeling (volume and costs) of the multi-channel customer care operations of a telecommunicationsoperator: 3-year forecast, analysis and recommendations of various scenarios- 2020 energy mix strategy of a car manufacturerOrganization diagnosis and transformation projects: Project management, working groups coordination and facilitation, daily support to client teams, link between operational teams and top management- Organization and transformation of the international buying department of a major food retailer- Operational and financial set-up of a procurement joint-venture in the telecommunications field- Industrial diagnosis of the maintenance program for a rail transportation player- Wide-scope efficiency benchmark of 40+ international operators- Transformation of an international IT services company: focus on Telco and Cloud Offer strategy

Région De Paris, France

Development strategy for the furniture manufacturing industry in a North-African country Due-diligence in the pharmaceutical industryOffer strategy for a fixed telecommunications operator

Région De Paris, France

Audit and optimization of processes for 5 start-ups within the group