As a Program Manager at Abbott, I led the implementation of a patient identification solution for Heart Failure, resulting in a significant increase in referrals. By developing patient registries in the EHR system and fostering cross-functional collaboration, I ensured alignment with business goals and enhanced referral efficiency and clinical outcomes.

Managed operational workflow for Amazon Care telehealth program launch, ensuring regulatory compliance and high-quality patient care.

Managed a portfolio of automation initiatives for customer service supporting various health plans

Supported the Integration Management office in partnering with executive leadership to identify strategic opportunities, resulting in synergy savings.

As an Operations Project Coordinator at Aurora Health Care, I oversaw the successful implementation of primary care strategies for a large network of clinics and physicians. By developing efficient workflows for Transitional Care Management, I contributed to significant revenue. Additionally, I collaborated with cross-functional teams to streamline operations and drive continuous improvement initiatives.