• Transcribe medical reports, physician notes, and patient records from voice recordings. • Accurately type and format diagnostic and treatment information related to gastroenterology. • Handle patient check-ins and check-outs, including scheduling appointments and managing intake forms. • Answer phones, respond to inquiries, and direct calls to the appropriate staff. • Schedule and confirm patient appointments, procedures, and follow-up visits. • Maintain patient records and ensure they are updated and organized in the electronic medical system. • Process insurance forms, billing, and collect co-pays. • Assist in coordinating referrals to other specialists or diagnostic labs. • Prepare and manage correspondence for the doctor and medical team. • Ensure HIPAA compliance when handling patient information. • Communicate with patients about test results or doctor recommendations when authorized.