Vadivel Murugan Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Rotating clients to the new by delivering on the promise of Technology and Human Ingenuity

Chennai, Tamil Nadu, India

Leading large global process transformation using cutting edge technology with lean six sigma at the core.

Chennai Area, India

Cary, North Carolina

United States

Implement the quality processes for a near shored project as per client requirements including the sampling methodology, risk mitigation and penalty avoidance. Set up the key business metric measurement and reporting structure. Initiate six sigma improvement projects to deliver the required process efficiency gains.

Manage quality of a business unit. Mentor and implement six sigma GB projects. Conduct process/ quality audits and perform reporting for senior management.

Job Profile: Customer Satisfaction Management, Responding to RFIs & RFPs, Establishing quality management systems for new processes, Initiating and guiding process improvement projects.Key Result Areas as Senior Executive - Corporate Quality involves:Coordinating with the SPOC of acquired international entity to implement best practices (currently responsible for acquired US entity)Conduct Client Satisfaction Survey for the acquired entity, analyze the response and… Show more Job Profile: Customer Satisfaction Management, Responding to RFIs & RFPs, Establishing quality management systems for new processes, Initiating and guiding process improvement projects.Key Result Areas as Senior Executive - Corporate Quality involves:Coordinating with the SPOC of acquired international entity to implement best practices (currently responsible for acquired US entity)Conduct Client Satisfaction Survey for the acquired entity, analyze the response and present the CSAT report with recommendations and action plan by stake holders to the steering committee and the CEO of the organizationResponsible for the quality performance of the off-shore delivery centerMaintain organizational dashboard which shows the health of the process, initiate corrective action if any of the metrics does not meet the defined thresholdsLead a team of Quality analysts in the off-shore delivery centerConduct internal audits on the compliance of COPC Rel4.2, ISO 9001:2008 standardsKey Result Areas as Management Trainee - Corporate Quality involves:Coordinate the corporate activities such as liasioning with the External agencies in conducting third party auditsConduct Data Analysis Training based on the needs identified by the training departmentConduct internal audits on COPC Rel4.2 and ISO 900l QMS standards.Coordinate in conducting periodic process performance reviews by the top managementParticipate in the special projects initiated on issues that are of organizational importance Viz., attrition, hiring quality etc. Show less

M.B.A, Operations & Marketing

B.E, Automobile Engineering

Activities and Societies: Automobia Automobile engineering first batch