As a Senior Business Analyst with over 7+ years of diverse experience across telecommunications, e-commerce, and insurance domains. I bring a comprehensive understanding of both B2B and B2C business models. With a degree in Business Administration, I have developed a strong foundation in financial investments and business strategy.My career has been marked by versatility, having successfully managed projects in both Waterfall and Agile methodologies. I have taken on roles such as Project Manager, Subject Matter Expert, and Scrum Master, demonstrating my ability to lead and adapt to various project needs. My dual expertise as both a Business Analyst and Business Systems Analyst allows me to bridge the gap between business needs and technical solutions effectively.Proficient in requirement gathering and analysis, I excel in facilitating interviews and Joint Application Development (JAD) sessions with stakeholders. I have collaborated closely with UI/UX teams on prototyping and created UML activity diagrams, playing a crucial role in all stages of the SDLC lifecycle. My technical skills include SQL and advanced Excel, which enable me to analyze large datasets efficiently.I am proficient in Jira and Salesforce for issue tracking, and I maintain documentation in Confluence & SharePoint. I have hands-on experience with Visio, Lucidchart, and Figma for creating process diagrams and prototypes. In the insurance industry, my extensive work with Dashboards, SAAS, Guidewire has contributed to the successful implementation of numerous projects.Beyond project delivery, I am dedicated to ensuring a smooth transition and ongoing operational efficiency by creating comprehensive training manuals and documentation to support end-users post-implementation.I am passionate about leveraging my skills and experience to drive business success and am actively seeking opportunities to contribute to innovative projects in dynamic organizations.
