Technical Solutions Architect
CurrentLed the design and execution of solutions for migrating applications from SAP EM to GCP, including architectural design for BigQuery, Spanner, Snowflake databases, and Snowpark. Oversaw a team of 100+ professionals, collaborating with cross-functional teams to optimize and refine these solutions, ensuring robust data governance and analytics capabilities. Implemented proactive alerting systems for new solutions and provided reactive support to resolve performance issues. Coordinated with various teams and leveraged data-driven insights to address challenges and improve resolution strategies.Prepared RFPs and engaged in pre-sales activities, aligning project requirements with client needs and ensuring adherence to data governance and analytics objectives. Managed a large team to deliver these activities efficiently.Facilitated module-specific discussions with development teams to address technical challenges, utilizing data architecture principles and governance frameworks to guide technology integration and solution development. Supervised team members to drive resolution and streamline processes.Participated in scrum calls, reviewed ticket statuses in Jira and ServiceNow, and utilized data metrics to track project progress and identify areas for improvement. Collaborated with third-party vendors to discuss solutions, troubleshoot issues, and ensure seamless integration. Provided 24/7 production support, handling escalations, managing critical and high-priority tickets, and utilizing data analytics and governance strategies to ensure uninterrupted service.