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Vaishali Nagaratnam Email & Phone Number
Head of Digital
at
Belong
1 work email found
@energyaustralia.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Digital
Location
Melbourne, Victoria, Australia
Company size
Who is Vaishali Nagaratnam? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Vaishali Nagaratnam is listed as Head of Digital at Belong, a with 339 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at energyaustralia.com and a matched LinkedIn profile for Vaishali Nagaratnam.
Vaishali Nagaratnam previously worked as Head of Customer Experience at Energyaustralia and Head of Portfolio Orchestration and Value Management - Customer at Energyaustralia. Vaishali Nagaratnam holds Master, Of Commerce, In Ecommerce And Management Information Systems from Deakin University.
Company email context
Email format at Belong
This section adds company-level context without repeating Vaishali Nagaratnam's masked contact details.
{first}.{last}@energyaustralia.com
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AeroLeads found 1 current-domain work email signal for Vaishali Nagaratnam. Compare company email patterns before reaching out.
Profile bio
About Vaishali Nagaratnam
Experienced Digital Leader | Driving Transformation & Growth | Customer Experience ChampionI am an experienced digital leader adept at driving transformation and growth across all channels. My expertise lies in strategic planning, execution, and performance management of digital channels. With a proven track record of leading agile teams to deliver customer-centric journeys, I foster innovation and champion new ways of working.I have led high-performing teams across diverse industries, including IT, services, market research, and energy. I am passionate about enhancing customer experience through the optimization and personalization of digital touchpoints. By employing data-driven strategies and engaging solutions, I consistently improve customer satisfaction and loyalty.• Strategic Omni Channel Management• Strategic Value-Driven Digitalisation • Strategic Planning and Execution • Digital Transformation • Human-Centered Design• Customer Journey led digitalisation • Digital Strategy Development• Digital Adoption and Engagement • Customer-Focused Digital Design• AI-Driven Channels Implementation • Certified Agile Practitioner/Leader• New Ways of Working Expert• Scaled Agile Delivery• Future Business Model Innovation
Listed skills include Digital Marketing, Online Marketing, Market Research, Marketing Strategy, and 20 others.
Current workplace
Vaishali Nagaratnam's current company
Company context helps verify the profile and gives searchers a useful next step.
Belong
14 roles
Vaishali Nagaratnam work experience
A career timeline built from the work history available for this profile.
Head Of Customer Experience
Lead the creation of seamless, customer-centric digital experiences across channels, utilizing data and insights to address customer pain points and foster positive interactions.
Head Of Portfolio Orchestration And Value Management - Customer
Leading the orchestration of the flow of work, strategic prioritisation, resource allocation, single backlog management, and performance governance coordination for the Customer business. Accountable for ensuring the system is focusing on the work that matters, enabling the customer business to adapt and respond to changing market demands and ensuring the system is optimised to deliver high quality outcomes at speed.Development of a stronger execution and outcomes focused culture and Business Agility capability for Customer whilst orientating around: Portfolio Governance & Ways of Working Business Value Delivery Management Stream Delivery Performance
Sep 2023 - Jul 2024
Omni Product & Accelerated Performance ( Deputy Head ) ( Customer Transformation)
Leading as the associate lead with shared accountability with the Head of Accelerated Performance (Customer Transformation) for the overall benefits and outcomes of the program, with value created through Digitisation, Process Redesign, New ways of working, and Optimisation of frontline operations.
Nov 2022 - Sep 2023
Head Of Omni Product - Customer Transformation & Future Business Model
Leading agile teams across all customer channels in a large transformation program of work - including digital (sales + service – MY account and mobile app), telephony, live chat, async messaging, bots and plus new and emerging channels. Creating customer and customer journey led experiences across channels.
Feb 2021 - Nov 2022
Digital Service Product And Customer Journey Manager
Strategically and operationally lead and manage the performance of EnergyAustralia’ s digital service offering.
Mar 2016 - Feb 2021
Manager, Online Store
Strategically and operationally manage all aspects of running an online ecommerce business entity using an integrated marketing approach.
Mar 2011 - Mar 2016
Product Marketing Manager - Web Audience Measurement System
Led the product management of a novel complex product from inception to launch. Initially served as a project manager and product owner, overseeing the product roadmap and development. Later transitioned to devising go-to-market strategies and initiatives for the product
Sep 2010 - Mar 2011
Brand And Channel Marketing Manager
Datatask & Elearning People Pty Ltd
Oversee the company's entire marketing function with a strong international emphasis. This role emphasizes brand building through affiliate and channel marketing strategies.
Mar 2006 - Nov 2010
Business Development Manager (Marketing Consulting)
Worked with Australian companies to achieve export and market development success through consulting on market entry, positioning and marketing strategy.
Aug 2004 - Dec 2005
Client Services & Mortgage Fulfillment Officer
Anz Bank
Nov 2003 - Apr 2004
Customer Service & Sales Officer
Anz Bank
Sep 2002 - Nov 2003
Sales Professional
Sales Engineering
May 2002 - Sep 2002
Sales Professional
Electronic Communications And Commerce (Ec&C)
Jan 2001 - May 2002
Team & coworkers
Colleagues at Belong
Other employees you can reach at belong.com.au. View company contacts for 339 employees →
AW
Audrey Watts
Colleague at BelongAustralia
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NA
Naga A
Colleague at BelongMelbourne, Victoria, Australia
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JG
Janhavi Gupta Née Varadkar
Colleague at BelongGreater Sydney Area, Australia
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PB
Pradeep Bala
Colleague at BelongMelbourne, Victoria, Australia
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SK
Swati Kadambali
Colleague at BelongElwood, Victoria, Australia
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MC
Mike Cassidy
Colleague at BelongGreater Melbourne Area, Australia
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CN
Cameron N.
Colleague at BelongMelbourne, Victoria, Australia
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RR
Rintu Rejo George
Colleague at BelongGreater Melbourne Area, Australia
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BA
Bellinda Allomes
Colleague at BelongGreater Melbourne Area, Australia
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MB
Meenal Bishnoi
Colleague at BelongMarsden Park, New South Wales, Australia
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Audrey Watts
Colleague at BelongAustralia
View →
NA
Naga A
Colleague at BelongMelbourne, Victoria, Australia
View →
JG
Janhavi Gupta Née Varadkar
Colleague at BelongGreater Sydney Area, Australia
View →
PB
Pradeep Bala
Colleague at BelongMelbourne, Victoria, Australia
View →
SK
Swati Kadambali
Colleague at BelongElwood, Victoria, Australia
View →
MC
Mike Cassidy
Colleague at BelongGreater Melbourne Area, Australia
View →
CN
Cameron N.
Colleague at BelongMelbourne, Victoria, Australia
View →
RR
Rintu Rejo George
Colleague at BelongGreater Melbourne Area, Australia
View →
BA
Bellinda Allomes
Colleague at BelongGreater Melbourne Area, Australia
View →
MB
Meenal Bishnoi
Colleague at BelongMarsden Park, New South Wales, Australia
View →
2 education records
Vaishali Nagaratnam education
Master, Of Commerce, In Ecommerce And Management Information Systems
Deakin University
Bachelor, Of Business In Marketing And International Trade
Victoria University
FAQ
Frequently asked questions about Vaishali Nagaratnam
Quick answers generated from the profile data available on this page.
What company does Vaishali Nagaratnam work for?
Vaishali Nagaratnam works for Belong.
What is Vaishali Nagaratnam's role at Belong?
Vaishali Nagaratnam is listed as Head of Digital at Belong.
What is Vaishali Nagaratnam's email address?
AeroLeads has found 1 work email signal at @energyaustralia.com for Vaishali Nagaratnam at Belong.
Where is Vaishali Nagaratnam based?
Vaishali Nagaratnam is based in Melbourne, Victoria, Australia while working with Belong.
What companies has Vaishali Nagaratnam worked for?
Vaishali Nagaratnam has worked for Belong, Energyaustralia, Roy Morgan, Datatask & Elearning People Pty Ltd, and Australian Trade Commission.
Who are Vaishali Nagaratnam's colleagues at Belong?
Vaishali Nagaratnam's colleagues at Belong include Audrey Watts, Naga A, Janhavi Gupta Née Varadkar, Pradeep Bala, and Swati Kadambali.
How can I contact Vaishali Nagaratnam?
You can use AeroLeads to view verified contact signals for Vaishali Nagaratnam at Belong, including work email, phone, and LinkedIn data when available.
What schools did Vaishali Nagaratnam attend?
Vaishali Nagaratnam holds Master, Of Commerce, In Ecommerce And Management Information Systems from Deakin University.
What skills is Vaishali Nagaratnam known for?
Vaishali Nagaratnam is listed with skills including Digital Marketing, Online Marketing, Market Research, Marketing Strategy, Email Marketing, Direct Marketing, Integrated Marketing, and Crm.
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