Val Covacci Email & Phone Number

Australia

Melbourne, Victoria, Australia

Leading the development and delivery of the Premium Accounts Receivable team across Fleet & Dealer ANZ, Midstream and Retail through a combination of local and overseas accountability to ensure the effective management of trade debtors ledger over a $1 billion monthly. This role reported into the Accounts Receivable, Cash and Credit Manager, and was accountable for coaching, mentoring, and managing the team to support the delivery of a range of business activities, driving consistency in terms of commercial deliverables and requirements, ensuring full compliance with all relevant standards and agreements, and providing business oversight and operational assurance whilst managing current and overdue debt. Continually seeking innovation and improvements in processes and delivering an efficient customer service experience.Achievements:• Successfully lead and supported team through changes across GBS ANZ and delivered on process transformation reducing cost to serve • Lead the transformation of services through automation, reducing manual processing of credit/debit memos (85% reduction), self-serve for customer reporting (80% reduction and cash matching (15% reduction daily).• Delivered on several complicated projects, praised by business leaders for great attitude, approach, stakeholder management and delivery for a wide range of customers including material customers.• Supported and contributed to the implementation of a new Power BI debtor report dashboard. Showcased to key stakeholders offering self-serve navigation providing a daily overview of our debt position enabling pro-active management of exposure and risk• Invested in our people capability, developed, and grown individuals in the team through transformation opportunities and support in the day-to-day operation of activities and through the GBS Mentoring Program. This resulted in several career opportunities for a few team members internally and externally to the organization.

Melbourne, Australia

Provided leadership to the AR team across various businesses in Air BP, Regional & Transport, Dealer, Distributor and NZ in conjunction with local and overseas accountability in ensuring effective management of a trade debtors Ledger of $1 billion monthly. This role reported into the National Accounts Receivable Manager and was responsible for leading a team of AR specialists in supporting and delivering a range of activities in ensuring cash collections of trade debtors in minimizing risk of debt exposure in conjunction with key stakeholders and aligned with policy and agreements.Achievements: • Lead a team to consistently deliver under 2% overdue debt results each month on a $1BN ledger• Simplified process of drum ordering to align with the relevant order taking team reducing multiple touch points and query management for deliveries• Successful transition of offshoring transactional processes across Accounts Receivable

Victoria, Australia

Account Management Consultant in Accounts Receivable for Air BP managing the Vic/Tas/SA portfolio of accounts in minimizing exposure/risk experienced by BP in day to day trading with customers.

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia