Valerie Coats Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Lead operations for the Prison Scholars program at the DC Jail for Georgetown University's Prisons and Justice Initiative
• Manage program administration, semester planning and scheduling, and faculty recruitment
• Engage with a broad range of stakeholders, including incarcerated students, D.C. Department of Corrections, D.C. City Council, correctional staff and administrators, as well as University departmental administrators.
• Supervise all academic affairs and events within the Prison Scholars program
• Host guest speakers from varying educational disciplines and professional industries for weekly lectures
• Equip incarcerated students and returning citizens with resources for personal, educational, and professional success

Washington, District Of Columbia, United States

• Provide tech support for the procurement of resources across PJI programs
• Extend individualized tech support for returning citizens in PJI reentry programs
• Support faculty navigating learning management systems for PJI scholars
• Provide web development support for PJI's website

Washington, District Of Columbia, United States

• Building a one-of-a-kind fashion and NFT marketplace
• Provide education on Blockchain technology and Web3
• Support in-person events and digital experiences

• Developed email marketing strategy and created graphics
• Edited long-form videos with captions, titles, etc. for playback and share optimization
• Established initial social media strategy and presence including Instagram & Twitter
• Increased Twitter followers to 5K within 8 weeks – organic growth

• Executed social media influencer marketing campaigns across email and social media
• Increased social media following and engagement on Instagram from 13K to 19K followers over 10 months
• Developed email marketing strategy and social media brand identity
• Created brand graphics for email marketing, website updates, and social media posts
• Provided web design and UX expertise for access, usability and functionality
• Supported operations, public relations, and communication across the brand

Tyson's Corner

• Enhanced customer experience with award-winning decorative installations, ADA fixture layout, lighting, visual styling, and pop-in shops, for a 211,000 sq. ft store
• Supported Contemporary, Designer Apparel and Accessories, At Home, Active, and Lingerie
• Partnered with managers to implement the visual strategy based on sales metrics and product performance

Tyson's Corner

• Managed a sales floor with an annual volume of $3.5 million
• Effectively drove sales increases with creative contests and team building strategy
• Historically achieved sales per hour goals and volume goals per pay period
• Developed a team of 12+ people throughout the year, navigating scheduling and team onboarding
• Assisted with hosting in-store events such as Style Tips and Trends and department fashion shows
• Facilitated meetings and presented to BP. Fashion Ambassadors

Washington, District Of Columbia, United States

• Administered psychometric scale tests to human participants
• Analyzed data using SPSS, collected from neuropsychological studies related to sleeping and studying habits
• CITI certified

Washington D.C. Metro Area

• Hosted corporate officials for company recruitment information sessions
• Facilitated student career fairs and various career development programs
• Supported student career searches and critiqued resumes
• Troubleshot student accounts on career website and performed general clerical duties
• CEDAR – Center for Career Education, Development, and Research

Tacoma, Washington

Participated in the summer Retail Management Internship program where I acquired various managerial skills, implemented sales strategies, and helped lead and motivate a sales team

Washington D.C. Metro Area

Worked at the columbia heights location - assisted customers with merchandise, recoveredthe sales floor, prepared customer order shipments

Sold Aldo merchandise in-store, executed various floor layouts, organized product shipments, promoted sales, took inventory, handled payments in several forms, experience with P.O.S. system

Bachelor’S Degree, Psychology And Business Administration, Graduate

Activities and Societies: HUFW, 101 Magazine, BRAG (Black Retail Action Group), Center for Career Education, Development and Research.

User Experience Design

Designed a mobile app experience from ideation to an interactive, high-fidelity prototype. Initial steps were centered around user.

High School Diploma, Highest Honors Graduate

Activities and Societies: FBLA (Future Business Leaders of America), ASB, Leadership, Varsity Track and Field, Varsity Cheerleading.