Valerie Demers Email & Phone Number

Montreal, Qc, Ca

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, Us

San Francisco, Ca, Us

Responsible for support & consulting services offering portfolio planning, market segmentation and go-to-market strategy and execution. Maintain program policies and procedures to meet changing business needs. Conduct pricing analytics to assess financial and customer impact on pricing or program changes. Define and track metrics to measure the impact of program activity on strategic objectives. Plan and deliver program communications for internal and external audiences. Regularly communicate program status with senior leadership and stakeholder organizations to obtain alignment or sign-off.

San Francisco, Ca, Us

San Francisco, Ca, Us

Managed overall business and strategy for professional 3D software product. Managed forecasting, pricing, and promotions. Managed relationships and deliverables with third party developers and contractors. Evaluated and prioritize new product features and strategic opportunities. Educated and supported internal sales teams and Channel partners on product changes, promotions and customer issues. Responsible and accountable for operational requirements of each release. Regularly collaborated with Legal, Finance, Pricing, Localization, Sales, Marketing, QA, Development, Support, and Operations.

San Francisco, Ca, Us

Managed global product launch process within the division for all 3D products. Managed product release lifecycles for three professional software products. Led cross-functional teams to deliver global product releases. Built, maintained and communicated project schedule including major milestones and short-term deliverables. Identified needs for process improvements to realize efficiencies. Identified and managed project risks and mitigation plans. Managed new product beta programs. Presented project status reports at monthly project review meetings with senior management.

Defined product strategy at a start-up for new 3D web content creation tool. Prioritized and validated specific product requirements with customers, internal teams, and partners. Produced all sales & marketing materials including product demos, datasheets, competitive analysis, customer testimonials, and feature/benefit analysis for global distribution. Performed market and competitive research. Ensured software quality by reporting and tracking customer needs through focus groups, customer visits, and managing beta testing. Developed partnerships with key industry leaders.

Ca

Managed SDK product lifecycle and 3rd party developer’s membership program. Managed relationships with software and hardware vendors. Created and released strategic product bundles and promotions. Identified and executed co-marketing and sponsorship programs with hardware vendors. Acted as first person contact for all technological partnerships. Created technology alliances with third party developers. Managed product placement at major trade shows and events.

Performed second-line technical support of animation products, including SDK, by problem solving and troubleshooting on multiple platforms. Solved critical production problems for key customers by troubleshooting on-site. Acted as lead contact for key customers and international press. Improved services by training staff and external resources on product installation and operation processes. Authored technical documents for support staff and customer education. Managed hardware and software technical setup at major trade events.