• Ensure month-to-month 100% KPI delivery for over 200 clients on the designated route while ensuring high customer satisfaction and profitibility• Effectively up-sell renewal customer services to the existing clientele while bringing in more clients to the company• Successfully completed company health and safety trainings within the first month of employment and took charge as “Health and Safety Representative” for both employees and clients • Demonstrated ability to work remotely with minimal supervision while effectively managing time to accommodate extensive travel and associated scheduling.• Have secured the position in Cintas's Top 30 Sales Representatives over the last 2.5 years

• Exhibited excellent interpersonal skills by building rapport with the clients and effectively handling complaints and queries. • Adhered to policy wordings and client needs by going through medical questionnaires while maintaining their privacy, while offering the best plans for their respectable endeavors. • Educated customers about the insurance instruments/policies and advised products that best suits their requirements.• Met Quality Monitoring 85 % plus scores. • Amplified customer base by bringing in 20% more clientele. • Maintained regular contact with brokers, addressing them to the right link and sources.• Successfully completed trainings on TD, Sun life, MSA products and AMEX as of July/2015• Promoted using new POS (Passport) with minimal errors• Helped condone interviews and training for new hires with my leaders• Condone audits for new hires in order to evolve them to the next level.• Alberta and BC licensed as well as LLQP licensed

• Acquired clients in order sustain business through meetings and cold calls to achieve targets.• Met the monthly sales target by acquiring 3 recruits, 3 sales and $10’000 worth of production. • Educated and advised clients on the best financial plans based on their individual needs. • Enhanced workplace experience by maintaining a positive attitude.• Attended several sales workshops on better customer service which aided in new clients acquisition and amplified sales response.

• Provided friendly customer service at the prescription drop-off and pick-up counter. • Accurately filled in patient prescriptions and verified with doctors. • Dispensed and referred patients to pharmacist for further instructions on the medications. • Verified patient data and insurance coverage• Achieved training for Pharmacy Assistant organized by Shoppers Drug Mart

• Enhanced customer base by bringing in new customers and consistently meeting the 100% quota. • Mediated between the CPR drivers and customers to efficiently deliver parcels, hence, providing customers with the most convenient and profitable services. • Processed money gram transactions and Money orders with complete accuracy. • Release items on priority shipping for next day service. • Effectively managed all customer complaints and queries such as tracking lost items, shipment etc. • Coordinate with customer care in case of mechanical errors.

• Supervised and trained a staff of over 50 students and delegated tasks to ensure timeliness and accuracy in tasks. • Effectively managed all food venues as well as balanced tills and assured health and safety requirements throughout the Food Court.• Demonstrated exceptional “Employee management skills” by assisting staff, providing support (when needed) and building rapport in work environment that encouraged team work. • Organized and catered events for over 400 people.• Recruited staff as per the job requirement.• Conducted daily inventory and accounting