Customer Service Representative & Senior Account Executive
Piscataway, Nj
Giants Stadium LLC- • Managed sales efforts which coincided with the opening of MetLife Stadium, which included sales of premium inventory that consisted of Personal Seat Licenses (PSL's) sold for between $7,500-$20,000 per seat.• Provided supervisory support for special events in order to establish a presence in the New York City market and provide a visual representation of the available product.• Exceeded weekly sales quotas of 12 PSL's, weekly call volume by 30%, and continuously met appointments and tour goals.• Generated more than $800,000 of new revenue through cold calls, meetings, and creating personal relationships with prospective clients during special events.• Assisted with operations for the New York Giants which included maintaining accounts, reviewing and executing contracts, processing payments, and providing the necessary follow through.• Implemented various marketing strategies and data capture programs.New York Yankees- • Marketed premium inventory for the opening of the New Yankee Stadium selling season tickets and group sales packages.• Developed and maintained various lead sources through means of prospecting, networking, and cold calling.• Generated more than $1.9 million in revenue which exceeded the campaign sales quota by 26%.• Provided supervisory support for special events, which included an Open House, in order to showcase to prospective clients the possible opportunities within the new venue.Professional & Collegiate Teams- • Networked with universities, leagues, and professional teams and sold season tickets and packages for the NFL, MLB, NHL, and college teams.• Recognized as one of the leading customer service representatives on each campaign.