Valentin Bodea Email & Phone Number

Warsaw, Mazowieckie, Poland

As a Customer Lifecycle Manager (CLM) I am responsible with identifying customer’s needs, resolving questions or concerns, and providing product knowledge via phone and email. I identify sales opportunities rapidly and work to close new sales or transfer leads to teammates for closure. I create a strong relationship where we can find solutions that can improve your business. I act as a bridge between your business and technology and help you stay connected and up to date with the latest changes.

Enfield, England, United Kingdom

Kings Group is an estate agency in London with its first office opened in Enfield in 1991. They have a simple vision: To build an Estate and lettings Agency focused on outstanding customer service. They are offering a full service just to make the whole sale process easier, including conveyancing, surveying and mortgage advice for vendors and a Property Management service for landlords. Beginning of January 2021 has taken 360 degrees turn in regards with my career and what I wanted to do going forward. I have discovered Real Estate Agency. All my previous experiences combined have led to a job where I can become the best version of myself. I was responsible with qualifying leads, satisfying customer needs, conducting house openings and private viewings. Furthermore, we were responsible with chasing the whole transaction by being in constant contact with mortgage brokers, conveyancers and vendors. While being in this position of Sales Negotiator at Kings Group in Enfield Town, London I have succeeded in completing the sale of over 30 properties in one year which made me the top negotiator for 2022 within my office. I have had the chance to impact customers life in a whole different level. I enjoyed playing a role in probably one of the biggest transactions and change that some people can have in their entire life, buying a home. The best thing was that I was creating a long lasting and true relationship with my customers, while assisting them in a very stressful moment, guiding and being with them from the beginning till the end of the transaction.

London, England, United Kingdom

Foodex is a Cash and Carry company in London that supplies small businesses and customers indoor with Romanian and Hungarian Food and Beverage. Because of Covid I could not continue my journey within Triple Two and had to find a need in the market where I could still develop myself. In this position I had the chance of being responsible of a team and their day-to-day duties. I have had the chance to work with businesses and work on my marketing and management skills. I have implemented different working habits that increased productivity and created a fun environment to work in. I have contributed to coaching and training habits and worked towards creating a safe and healthy environment for both customers and employees.

London, England, United Kingdom

Triple Two is a high street franchise that creates a unique and highly appealing brand, with an interior to deliver justice to the branding. They source a specialty quality coffee and make sure that baristas can execute at high level whilst still providing the public high street prices.As an experienced Food and Beverage provider this was my chance to lead a shop into delivering the best experience in the area. In this role, I had the opportunity to manage a team while:-Creating a coaching and training system that worked for any newcomers.-Being responsible of stock counts and providing updated reports every day.-Making sure all beverages and food ware up to the best standard.While at Triple Two I have truly learned how to manage a team and be the decision maker in tough situations. This was the highest position I have achieved so far, and I did create a great environment where people felt like home while consuming the best coffee in the area.

Enfield, England, United Kingdom

Prezzo is a well-known Italian Restaurant that had its first restaurant opened in the heart of London in 2000. They have become on of the best-loved Italian restaurants on the high street. Prezzo was a very good experience for me as I had the chance to manage a slightly larger team before and gave me a different insight into what Hospitality is. This was the first time Prezzo in Enfield has decided to hire an Assistant Manager from outside the company in order to bring a new and different approach to the way their teams ware managed. I managed and delivered great customer experience for all the people that visited our restaurant. Built up skills in different areas and learned a new side of how to manage people.

London, England, United Kingdom

As I have continued my journey with Starbucks, I had the opportunity to get promoted to a supervisor position.This was my first time managing a small team and driving the business to success. This position enabled the leader side of me and opened a new door which led to a lot of new opportunities. I was responsible with coaching and training newcomers and helping them to become the best barista that they can be. At the same time, I have started and completed my level 3 in Managing People Qualification provided by Remit within Starbucks. The best part in this is that I have managed to improve and succeeded to get in a position to be managing a shop.

London, England, United Kingdom

NLSDA and Streets Ahead are two different dance Academies situated in Enfield Town, London. I had the pleasure as a part time job to work with both and teach kids aged started from 5 years up to 14 years. Worked together with different dance style teachers for different shows during the year. Dance was and still is one of my greatest passions and the fact that I was able to pass this on to younger generation made me realize how much of an impact it had towards my life. I had the opportunity to work with different schools and kids that had hard parental backgrounds and was able to show them how through dance you can pass any difficulties you might encounter in life. This was a great moment in my life where I was able through dance lessons to spread positivity and an escape from our day-to-day struggles.

London, England, United Kingdom

Starbucks in Enfield Town London was the first job I had when I have decided to move to UK. Once I have arrived in the country, I have found this job the ideal ice breaker where I could get used gradually with the big change that has happened in my life. I aimed for a job in this industry mainly because I do love coffee and I had the chance to interact and create great customer experience daily. It gave me good flexibility towards work life balance. This was a great opportunity for me as I have created long lasting relationships while doing something that I enjoyed.