Valentin Echavarria Email & Phone Number

Buenos Aires Province, Argentina

Chicago, Illinois, United States

Chicago, Illinois, United States

Miami, Florida, United States

Provincia De Buenos Aires, Argentina

Together with Hashi's team, we were able to launch effective Email Marketing campaigns, increasing the Open Rate by 65% and reaching a CTR of 30%, which generated a solid flow of user conversions. In addition, I developed advertising scripts and edited videos for several effective advertising campaigns, with the purpose of increasing the flow of conversions.We introduced new features to the product, the "HashiShorts", short-format Reel/TikTok-style videos, which I also edited. We made updates to the course content and visual enhancements.Finally, we worked on the layout and restructuring of the B2C channel to give the product a new focus.

Provincia De Buenos Aires, Argentina

I attended user incidents and solved cases presented by customers via chat, and in some cases, by call.I generated a follow-up of the cases in google sheets to visualize data and take actions based on monthly statistics.Within the statistics you could see the performance of each assistant, number of cases, which cases had a higher incidence, etc.Having these metrics helped the flow of the operation.I managed data and reports with relevant information for my superiors.

Provincia De Buenos Aires, Argentina

RESPONSIBILITIES● Performance Measurement of *Individual Partners and Fleet through reports in.Excel and Google Sheets [KPI's - Profitability - % of Effective/Failed Delivery.Same/Next Day. Data Visualization in Excel].● Daily SLA analysis of our Customers to calculate the Supply needed.required. Monthly comparison to measure month to month progress or decline.● Monthly Partner/Fleet churn analysis, understand the reasons for action.action.● Search for Logistics Allies to strategically place in weak points of the operation.operation. Negotiation of rates, zoning and routing, payment clauses andPerformance bonus/penalty.Preparation of Fleet Invoicing Reports [Weekly - Biweekly - Monthly] and communication with the Finance department. communication with the Finance department.MAIN ACHIEVEMENTS● Consolidate *"Project Fleets", accelerate administrative processes, decrease costs,increase excellence in same-day deliveries.● Preparation of Trainings: Fleet and Individual Partner. Generated a positive impactPositive impact on the performance of our drivers on their routes.● Improve the quality of decisions in the team based on data analysis. [Establishquality logistical allies, Minimize service costs, Project events and large volume demands in advance]. Project events and large volume demands in advance]

Provincia De Buenos Aires, Argentina

RESPONSIBILITIES● Detect opportunities for improvement in the quality of the tools for our.Partners [TreggoPartners App - Warehouse - Routes].● Communicate with IT team and build requirements to implement improvements in our Admin Panel and App.in our Admin Panel and App.Onboarding and Funnel analysis of our Partners. Understand the rate of failed, pending andFailed, pending and successful monthly registrations.● Partner Enablement [Review of documentation, request for missing information via email, direct communication with Partners and ouremail, direct communication with Partners and our repository to providesupply].● Creation and documentation of procedures. Organization of the area.● Contact and Train Partners to supply the needs of the daily operation.operation.MAIN ACHIEVEMENTS● Simplify the Partner registration process. Minimizing registration timeby removing obsolete documentation and processes generated more Partners to successfullysuccessfully complete the process.● Taking control of the area and having a BackUp of the processes and improvements implemented.● Promotion to Supply Analyst.

Provincia De Buenos Aires, Argentina

RESPONSIBILITIES● Partner Enablement.● Partner Support via FreshChat [Invoicing - App issues - Advances - Documentation Change].● Incident reporting [Claims - Theft - Loss] and gathering of information to present to the Lawyers team.MAIN ACHIEVEMENTS.● Settling communication via Freshcat and providing instant quality of support.● Promotion to Logistics Operator.

Avellaneda, Buenos Aires, Argentina

This experience was an insertion into the working world. Here I learned the general functioning of a company and the organization chart that constitutes it.The main tasks I performed in this short learning period were: I ordered the invoicing of clients by already established filters, filed invoices and payment orders attaching documentation with their corresponding supplier and kept daily track of these actions to present them to my supervisor who then evaluated and sent the work done to the final client to consolidate the amount and finally the payment.

Data Analytics

Procesamiento De Datos En Excel