Valentina Gomez Email & Phone Number

Antioquia, Colombia

Medellín, Antioquia, Colombia

Executive Support & Operational Efficiency: Manage all aspects of executive-level support, including daily calendar and email management and constant coordinating tasks for the CEO. Ensure smooth communication across time zones and between multiple business units, utilizing Google Workspace and various communication tools.Payroll Management: Oversee payroll operations for employees and contractors across multiple locations in the U.S., ensuring accuracy and compliance using QuickBooks and tracking time logs via CleanCloud, demonstrating precision in financial management.Recruitment & Interviewing: Conduct bilingual recruitment processes, scheduling and facilitating interviews for roles in Texas and for In source staffing in Medellin, and streamlining the hiring process through the use of Indeed and collaborative communication with hiring managers.Financial Reporting & Billing: Prepare monthly financial reconciliations, analyze discrepancies, and ensure timely and accurate billing using eClinicalWorks and Trizetto for healthcare clients. Provide insightful reports that support executive decision-making and process improvement initiatives.Problem-Solving & Process Improvement: Successfully identify operational inefficiencies and provide recommendations that enhance business processes in healthcare billing and car sales. Client Relationship Management: Maintain strong relationships with clients and contractors, addressing concerns efficiently and fostering positive interactions to ensure business continuity and high client satisfaction.

Medellín, Antioquia, Colombia

Client Relations & Issue Resolution: Managed customer service operations across seven residential buildings, overseeing client interactions through phone calls, meetings, and appointment scheduling. Consistently resolved customer concerns, which resulted in high satisfaction and retention rates.Coordinating Between Contractors and Homeowners: Acted as a liaison between homeowners, contractors, and construction teams, ensuring clear communication and the timely resolution of maintenance and repair issues.Project Progress Reporting: Delivered weekly progress presentations on customer databases to the technical committee and construction director. Provided actionable insights to improve operational efficiency and project execution.Quality Assurance & Process Improvements: Collaborated with homeowners to identify areas of improvement for the properties, enhancing customer experience and property value.Multitasking & Cross-Functional Collaboration: Managed multiple communication channels and priorities simultaneously, honing my ability to manage time, prioritize tasks, and stay organized, all of which are critical in a fast-paced remote executive assistant role.

Medellín, Antioquia, Colombia

Construction Project Oversight: Led the oversight of critical phases in residential and commercial construction projects, including structural, concrete, and finishing stages. Ensured adherence to project timelines and budgets, which resulted in high-quality deliveries on time.Quality Control & Risk Management: Managed quality control for concrete and structural elements, analyzing material performance, and ensuring compliance with engineering specifications. Implemented proactive risk management practices, mitigating delays and preventing costly errors.Resource Management: Supervised material orders and vendor relationships, ensuring that materials were available when needed without delays. Managed a team to ensure that projects ran smoothly and efficiently.Team Collaboration & Leadership: Worked closely with project teams and contractors, optimizing workflows and ensuring smooth coordination between different departments to meet deadlines and maintain the highest quality of work.Attention to Detail & Problem-Solving: Applied a meticulous approach to all aspects of project management, using problem-solving techniques to address and resolve challenges that arose on-site. This experience honed my ability to stay calm under pressure—an invaluable skill for executive support in dynamic work environments.

Medellín, Antioquia, Colombia

Project Support & Coordination: Assisted senior engineers in project planning, design, and execution. Focused on quality control for structural elements, ensuring that all plans and activities adhered to high standards.Material Procurement & Logistics: Managed material orders, including concrete and steel, and ensured that construction teams received the required materials on time to avoid project delays.Monitoring Construction Schedules: Worked closely with on-site teams to monitor construction progress and ensure that deadlines were met. Communicated regularly with contractors to keep all stakeholders updated on project milestones.Team Collaboration: Assisted in team collaboration efforts, facilitating communication between engineering, construction, and procurement teams to ensure smooth project execution.

Medellín, Antioquia, Colombia

On-Site Inspections & Safety Compliance: Assisted with conducting on-site inspections, ensuring all work complied with safety and quality standards. Worked alongside senior engineers to identify potential risks and resolve issues.Documentation & Reporting: Contributed to the preparation of construction documents and project reports, ensuring all technical data was accurate and up to date.Problem-Solving & Efficiency: Collaborated with the project team to resolve engineering challenges and assist with design modifications, improving project efficiency.Team Support: Supported the team in analyzing construction data, helping optimize workflows and streamline the construction process.