Massimo Valenzano Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Business Expansion and Growth Strategies
• New Business Development / Client Relations
• Talent Acquisition and Retention Strategies
• Change Management / Process Improvement
• Innovation and Creative Problem Solving
• Outsourcing and Risk Mitigation

Ontario, Canada

• Demonstrated exceptional organizational and time management skills within a fast-paced work environment to ensure that the highest quality of food was provided to all clients
• Took a proactive approach to effectively cross train on multiple positions to further develop my skills and abilities to provide coverage and support
• Acted as a mentor for new hires and facilitated all training requirements by providing leadership during hands-on training procedures
• Proven ability to… Show more
• Proven ability to demonstrate excellent written and verbal communication skills with management and all team members involved Show less

Whistler, BC

• Seasonal Expeditor role for Araxi, Il Caminetto and Toptable group fine dining restaurants located in heart of Whistler Village.
• Communicated professionally and effectively with all members of the team to ensure the highest quality of fine dining experience was achieved, VIP clients were acknowledged, and all guest expectations were exceeded
• Successfully organized and presented an average of 400 dishes per night
• Demonstrated extreme attention to detail with regard to… Show more Seasonal Expeditor role for Araxi, Il Caminetto and Toptable group fine dining restaurants located in heart of Whistler Village.
• Demonstrated extreme attention to detail with regard to presentation standards and table side procedures while engaging with guests Show less

Whistler, BC

• Seasonal Manager for Whistler Blackcomb's ski rental, valet and retail store located in the Fairmont Chateau.
• Proven ability to effectively manage a staff of 35 people by supporting their needs, efficiently scheduling, administering payroll documents and delegating tasks appropriately
• Provided exceptional customer service by understanding and meeting client needs within a timely and efficient manner with high attention to detail
• Led the recruitment process by pre-screening… Show more Seasonal Manager for Whistler Blackcomb's ski rental, valet and retail store located in the Fairmont Chateau.
• Led the recruitment process by pre-screening, interviewing candidates, performing reference checks, providing a good judge of character and completing all steps in the onboarding and offboarding process
• Built, established and maintained strong relationships with clients, colleagues and Fairmont Executives

Toronto Premuim Outlets

• Assistant Manager in a heavily sales focused retail environment.
• Awarded Top Salesperson of Eastern Canada in 2015 for selling over $330,000
• Used suggestive sales techniques and relationship management skills to increase sales and meet daily, weekly, and monthly sales goals
• Analyzed sales reports weekly to ensure appropriate products were ordered and effectively merchandised
• Responsible for organizing and managing the recruitment and onboarding process including posting… Show more Assistant Manager in a heavily sales focused retail environment.
• Responsible for organizing and managing the recruitment and onboarding process including posting job advertisements, pre-screening candidates, conducting interviews and training newly hired staff