Valerie Wright Email & Phone Number

Maine, United States

• Leading efforts to create an improved PMO methodology. • Technology Project manager of new self-service health benefit portal product for small market businesses.

• Managed programs and process improvement initiatives for the Global IT organization.• Transitioned application security administration from the Marsh McLennan Global Technology Information team to the Mercer offshore support team, included training of new staff, request ticketing system enhancements, and broad business communications.• Technology Project Manager for SOC2 certification within the US Benefits Administration health business. This included management of new product development programs from initiation to delivery, management and oversight of IT systems integration, external partners, budgeting, regulatory compliance and internal company training.• Identified and resolved process gaps and inefficiencies with the US Benefits Administration organization's new hire process.• Became Six Sigma Yellow Belt certified

Responsible for US Benefits Administration Quality Assurance strategy and framework.

• Managed QA efforts for all technology projects across our health, defined benefit, and defined contribution administration lines of business• Successfully built an augmented IT Quality Assurance team by establishing a team offshore from the ground up• Managed a high performance team of approx. 57 onshore employees

Bs, Political Science, Concentration In Law

Financial Planning