Valerie Dirsmith Email & Phone Number

Greater Chicago Area

• Analyze and collaborate with project leadership on ordering of material and equipment for multi-level projects.
• Manage manpower and staffing of all projects, approximately 150 field staff.
• Effectively supervise scheduling of projects for 30+ staff - sales, foremen and leadership across the Illinois region.
• Cultivate and grow relationships with vendors and field/sales team.
• Own COGS, ensure accurate pricing, and track project completion.
• Report analytics of individual project P&L and overall GPM.

Northbrook, Illinois

• Managed operations and planning for all brand events, including VIP/large-scale educational events across four-state region. Led to 10% revenue growth for salon clients and grew KEVIN.MURPHY brand to 20% of overall.
• Owned prestigious KEVIN.MURPHY SESSION.SALON program, including: participant communication, artist qualification, marketing, educator training, ticket sales, staff, venue, F&B, P&L, and supply logistics.
• Successfully managed to budget 25+ events per month simultaneously, across four states including: artist schedules, artist/personal travel, supply logistics, and P&L.
• Consistently managed 75-100 classes concurrently, including: personnel and project management, and education strategy consultations with sales and salons.
• Operational point of contact for sales team/sales leadership re: brand merchandising, incentives, promotions, new product releases.
• Recruited, hired and managed team of 30 1099 local educators and national level artists including: training operations, licensure, travel, payroll, and supply logistics.

• Supervised all risk-based client service, including: accurate completion of applicationpreparation/submission, underwriting inquiries, and policy owner service. Acted asrelationship manager for risk-based clients.
• Prepared and tracked all outgoing risk paperwork, specifically: life, disability, long termcare, and income annuity applications/service paperwork.
• Owned supply budget and decreased spend by 10%.
• Analyzed tasks for quality execution, developed new systems to improve qualityexecution, efficiency, and accountability, resulting in an improved turnaround time withclients and an overall improved client experience.
• Managed compliant client electronic files for approximately 250 households. Developedan electronic filing system within Box online system which increased collaboration andimproved productivity.
• Assumed duties of Director of Operations; including, but not limited to: planning andexecuting client and staff educational/social events, managing operations of two brickand mortar offices, and human resources.

United States

• Supervised all risk-based client service, including: accurate completion of applicationpreparation/submission, underwriting inquiries, and policy owner service. Acted asrelationship manager for risk-based clients.
• Prepared and tracked all outgoing risk paperwork, specifically: life, disability, long termcare, and income annuity applications/service paperwork.
• Owned supply budget
• Analyzed tasks for quality execution, developed new systems to improve qualityexecution, efficiency, and accountability, resulting in an improved turnaround time withclients and an overall improved client experience.
• Managed compliant client electronic files for approximately 250 households. Developedan electronic filing system within Box online system which increased collaboration andimproved productivity.
• Coached and trained new financial representatives on process and procedure as well as how to interact with clients and staff, up to 20 financial representatives concurrently.

Bachelors Of Science In Management, Business / Management

History Education

Activities and Societies: Alpha Phi Omega, University Housing Services

High School Diploma

Activities and Societies: Band, Orchestra, District 214 Honors Orchestra, Concert Choir, New Vibes, Expressions Band, Theatre, Golf team.