I specialize in sales operations, revenue optimization, and customer success, with over a decade of experience in SaaS and IT consulting. My ability to create tailored solutions has resulted in achievements such as reducing sales cycle times by 7% and enhancing customer satisfaction by 7%. With a portfolio of 63+ clients, each with unique needs, I thrive on tackling complex challenges while maintaining strong relationships and delivering exceptional results.In my role as a Customer Success Manager, I oversee post-sales processes, from onboarding to renewals, ensuring seamless transitions and consistent value delivery. Fluent in Spanish and experienced across international markets, I bring a global perspective and an approachable communication style that fosters collaboration and trust.As a PMP-certified project manager with expertise in Salesforce and DealHub CPQ, I excel at automating workflows, optimizing operations, and leading cross-functional teams to drive measurable success. Whether managing configurations for CPQ systems, designing revenue strategies, or mentoring teams, I remain committed to enhancing business outcomes through innovative, customer-centric solutions.Core Skills⬛ CPQ System Design⬛ Post-Sales Customer Management⬛ Global Client Portfolio Management⬛ SaaS Solutions Expertise⬛ Sales Operations Automation