Processed daily member transactions including deposits, withdrawals, new accounts, loan payments, wire transfers, cashiers checks, and notary public servicesWorked with departments across the company, including marketing and E-service, to promote our new virtual lending experienceProvided members with financial counseling, information on our lending products, and successfully built rapport with new and existing members to sell our futuristic branch conceptHelped… Show more Processed daily member transactions including deposits, withdrawals, new accounts, loan payments, wire transfers, cashiers checks, and notary public servicesWorked with departments across the company, including marketing and E-service, to promote our new virtual lending experienceProvided members with financial counseling, information on our lending products, and successfully built rapport with new and existing members to sell our futuristic branch conceptHelped increase member knowledge and use of our new interactive teller machines that can allow members to do transactions 24/7 Show less

Processed daily member transactions including deposits, withdrawals, money transfers, loan payments, domestic and international wire transfers, cashiers checks, and notary public servicesHelped members open and close savings accounts, checking accounts, credit cards and auto loansThoroughly identified members needs as well as potential cross and up sale opportunities maintaining 10 new accounts per monthTrained and mentored 3 new financial services specialists on cross… Show more Processed daily member transactions including deposits, withdrawals, money transfers, loan payments, domestic and international wire transfers, cashiers checks, and notary public servicesHelped members open and close savings accounts, checking accounts, credit cards and auto loansThoroughly identified members needs as well as potential cross and up sale opportunities maintaining 10 new accounts per monthTrained and mentored 3 new financial services specialists on cross sale strategies, member relationship building, cash handling, our core system and advanced product knowledge Show less

Established a highly successful rent to own program that targets an underserved group that cannot attain traditional financingSuccessfully grew sales to $1.5 million a year and 260 cars sold within the first 2 yearsProvided strong customer service and was involved in training 3 new sales representativesCreated a referral program that offered current customers $250 for every successful referral

Executed company policies, procedures, and security standards to ensure the proper compliance with BSA and anti-money laundering practices within the credit unionProven ability to count and balance large amounts of cashProcessed daily member transactions including deposits, withdrawals, money transfers, loan payments, and cashiers checksOffered strong member service skills, keeping members satisfied and continually meeting sales goals by offering credit union products to… Show more Executed company policies, procedures, and security standards to ensure the proper compliance with BSA and anti-money laundering practices within the credit unionProven ability to count and balance large amounts of cashProcessed daily member transactions including deposits, withdrawals, money transfers, loan payments, and cashiers checksOffered strong member service skills, keeping members satisfied and continually meeting sales goals by offering credit union products to members Show less

Offered strong customer service skills, keeping customers satisfied and maintaining a sales close rate of 80% monthly and opening a minimum of 15 new accounts a monthWorked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services to boost rural broadband outreach and maintain high sales close rateExtensive knowledge of company product offerings such as cable, home Internet, landline, satellite… Show more Offered strong customer service skills, keeping customers satisfied and maintaining a sales close rate of 80% monthly and opening a minimum of 15 new accounts a monthWorked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services to boost rural broadband outreach and maintain high sales close rateExtensive knowledge of company product offerings such as cable, home Internet, landline, satellite Internet, and wireless service Show less