Victor Marcelino Email & Phone Number

São Paulo, Brazil

São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo E Região, Brasil

Redesigned agile squad responsible for restructuring a co-branded card by conducting agile training, establishing new process, redistributing activities among 3 resources and raising morale with continuous feedbackLed team responsible for defining strategy for an insurance company to launch and create a digital account with a potential to double its client base in 5 yearsManaged the IT, marketing, communication and operations work-streams of a bank contactless card implementation, benefiting 11 million clients with potential increase of 5% in purchases

São Paulo E Região, Brasil

Conducted definition of a revamping strategy for software development in a bank through an international workshop with 30 specialists from tech giants, fintechs and American banksLed databases analysis of bank high-income credit card products, formulating hypotheses to improve benefits offered, with a potential increase of 10% in transaction revenueAddressed card life cycle process optimization by supporting a team of 4 with best practices knowledge of past projects, securing a reduction of time and man work needed to engage and monetize clientsEvaluated back-office processes to improve efficiency of loyalty, disputes and collection processes of credit card in a retail bank, resulting in a potential revenue increase of US$ 6.5 million

São Paulo, Sp

Inspired two supervised colleague in learning SAS programming language and understanding main bank's fees to finalize a revenue assurance project, securing a account operation with lower risksCo-coordinated project to redefine digital onboarding and specify information exchange process between more than 10 banks banks for the Brazilian bank federation affecting all banks in BrazilCoordinated a 2 years implementation of first international credit card product of a Brazilian card network in a bank to replace current national only cards of 20 million clientsAccelerated project implementation during card authorization tests by enhancing and facilitating communication among 3 bank areas, card network team and processing company, reducing schedule time in 1 month

São Paulo E Região, Brasil

Constructed holistic presentations anticipating bank's main migration issues, helping project senior manager gain IT vice president and other 5 executives trust enabling to expand project team from 15 to 45 consultantsReviewed master plan progress and controlled risk/action plans for over 10 projects in implementing a bank Data Center, capable of processing two times current dataReorganized activities of a coordinated resource by understanding main skills he had and training him to engage in communication activities, obtaining a 20% reduction in time to prepare project metric reportMapped, optimized and created a new accounting script for project, maintenance and asset control processes in a SAP re-implementation for a Brazilian bank

São Paulo E Região, Brasil

Mapped and optimized accounting and credit analyzes processes and call center services in shared services implementation for two real state companies

Master Of Business Administration - Mba

Pós Graduação - Certificate In Financial Management, Finanças

Engenheiro Mecatrônico, Engineering