Vamaxi Desai Email & Phone Number

Cape Coral, FL, US

Bonita Springs, Florida, United States

• Spearheaded the transformation of the department's daily operations to deliver exceptional service, ensure compliance, and maximize efficiency.
• Leveraged advanced project management and leadership training to optimize time management, foster cross-functional collaboration, and implement strategic operations management practices
• Drove continuous process improvements that enhanced customer experiences and generated over $2 million in annualized cost savings for clients, members, and vendors through the specialty copay assistance program.
• Cultivated a high-performing, empowered team by providing personalized coaching, mentoring, and professional development opportunities.
• Instituted data-driven decision making, utilizing Cognos reporting and analytics to identify optimization opportunities.
• Collaborated closely with C-suite executives and key stakeholders to align department initiatives with the company's core mission and strategic vision.

Bonita Springs, Florida, United States

• Promoted to Supervisor within the first year due to exceptional understanding of specialty medication co-pay structures, Cognos reporting, and insurance prescription benefit management
• Oversaw and streamlined daily production specialty queues, implementing a comprehensive scheduling system that enhanced productivity and reduced processing times by 30%
• Mentored and developed a team of 12 specialty technicians, conducting regular training sessions to upskill staff and foster a culture of continuous improvement
• Spearheaded the design and deployment of a custom Excel-based tracker to monitor limited distribution copay assistance, improving visibility and enabling proactive client reporting
• Collaborated with cross-functional partners to analyze copay data, optimize assistance programs, and ensure seamless coordination with prescribers, members, and pharmacies

Bonita Springs, Florida, United States

• Demonstrated expertise in specialty medication copay programs, verifying and documenting copay overrides with precision
• Facilitated and coordinated the enrolment and processing of copay assistance for prescribers, members, and pharmacies, ensuring timely updates to the limited distribution tracker
• Proactively communicated changes in copay and assistance processing information to keep pharmacies informed, fostering stronger partnerships
• Efficiently managed a high-volume caseload, handling over 300 prescriptions for copay card processing and onboarding approximately 20 new members daily
• Mastered program specifics, working closely with nearly 1,000 members weekly to generate an estimated $1.5 million in prescription cost savings for the organization

Mississauga, Ontario, Canada

• Leveraged specialized knowledge of Integrated Medication Management (IMM), Point Click Care (PCC), and Medicare systems to efficiently execute day-to-day data entry tasks
• Proactively maintained patient profiles, updating records every 3-6 months to ensure accuracy and compliance
• Streamlined weekly billing processes for strip and Narc/Benzo cards, ensuring precision in dosage calculations
• Took ownership of the department, organizing, prioritizing, and delegating work to ensure timely task completion from a remote location
• Designed an innovative long-term care structure that optimized service delivery by deeply understanding the pharmacy system
• Spearheaded the billing process, entering approximately 300 prescriptions daily while managing 15 daily phone calls from nursing homes

Toronto, Canada Area

• Provided technical support to a specialty pharmacy, expertly handling compounding, blister packaging, and cytotoxic cards to enhance patient compliance
• Demonstrated comprehensive knowledge of narcotics and controlled substances, maintaining precise records for 7-day narcotic cards
• Meticulously recorded and maintained patient data with the utmost accuracy and confidentiality
• Organized work schedules to ensure seamless coverage during busy periods and statutory holidays
• Strategically managed pharmacy inventory and processing systems, safeguarding the integrity of products
• Efficiently filled approximately 500 scripts daily for long-term care facilities, including 7-day and cytotoxic packs

Brampton, Ontario, Canada

• Displayed expertise in filling and dispensing methadone prescriptions, leveraging retail pharmacy and inventory management skills
• Maintained the security of patient records by filing and retrieving medical information with the utmost care
• Documented and regularly updated prescription medication, while providing guidance to patients on proper usage and dosage
• Demonstrated exceptional efficiency, skillfully filling over 1,000 bottles daily with methadone doses in addition to 100 regular prescriptions

Education record

Certificate, Management & Leadership

Strategic management

Diploma In Pharmacy Technician, Pharmacy

Diploma In Retail Pharmacy Assistance