Vandi Angulo Email & Phone Number

Process paperwork, file, compete background checks, run errands

Farmers Branch, TX

I recruit, train, and motivate.

Dallas/Fort Worth Area

• Worked with and managed 9 to 26 employees at a time throughout the year, dealing directly with customers, clients, and quality control.
• Customer/Client Services o Placed, refunded and cancelled orders o Redirected orders through UPS.com o Answered customer emails o Settled distribution Issues
• Handled Escalated Customer Calls
• System Issues
• Coached/Trained Representatives
• Reporting o Attendance o Corrective actions o Statistics o Created and utilized spreadsheets/forms for processes and procedures

Desoto, TX And Dallas, TX

• Worked with customers to address their needs and concerns, received and executed complex customer orders in a fast-paced environment, answered phones. Commendation received for dependability and punctuality.
• Customer service
• Handled irate customers
• Received and placed orders
• Beverage creator and food handler
• Funds management o Cashier o Store security safe reconciliation o Bank deposits o Tip distributor

Worked as assistant to dress maker which included dress fittings, answering phones and office maintenance

Assisted teachers and students; duties included: running errands, making copies, faxing, filing, and answering phones

Education record

Tourism And Travel Services Management